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How digital payments can transform billing and collections for utilities

How digital payments can transform billing and collections for utilities

Online payments are rapidly becoming the default way UK consumers pay. While online shopping, especially for clothes and accessories, has long led as the top category for digital transactions, bill payments are now a very close second.

2 years ago

Commaret: Extending EBSS a ‘waste of money’

2 years ago

Spike in at-home dialysis care sparks energy bill concerns

2 years ago

Shared PSR to go live at end of March

2 years ago

Energy retailers urged not to return to ‘fight for lowest tariff’

Energy retailers must not return to a “fight for the lowest tariff” when pricing competition returns, according to So Energy executive director Charlie Davies. Davies urged the market to learn from previous mistakes to ensure that they are generating enough money to reinvest in research and development.

2 years ago

Investec forecasts sub-£2,000 price cap

2 years ago

Overlapping metering standards hampering flexibility

2 years ago

Electricity market review risks investment hiatus

2 years ago

Switching showing ‘early signs of a recovery’

2 years ago

1m Bulb customers transferred to Octopus systems

Octopus Energy has migrated one million former Bulb customers on to its systems in under three months. The milestone has been reached ahead of a high court ruling into claims by rival retailers that Octopus was given preferential treatment during the sale of Bulb.

2 years ago

So Energy founder: Consumers face a second winter of crisis

2 years ago

Eon boss ‘frustrated’ by lack of funding to reduce energy demand

2 years ago

Ofgem investigating potential breaches of EBRS  

2 years ago

O’Shea defends Centrica’s forced PPM procedures

2 years ago

Soaring energy costs lead business customers to PPMs

2 years ago

Social energy tariff could cost up to £9.4bn each year

2 years ago

Weekend press: Government to end ‘prepayment premium’

The government is to end the “prepayment premium” by picking up the additional costs of the meters from suppliers. Also in Utility Week’s latest round-up of the weekend papers, Ofwat seeks new powers to block excessive dividends to shareholders and Thames Water appoints financial advisors to help tackle its mountain of debt.

2 years ago

Bulb customer platform to be offered to other retailers  

2 years ago

PPM customers asked for ‘frank’ feedback

2 years ago

Industry chiefs back direct bill support

2 years ago

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