Electricity retail

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Ofgem direct debit clampdown finds 99.6% set correctly

Ofgem direct debit clampdown finds 99.6% set correctly

A review of the direct debits of almost one million customers sparked by an Ofgem crackdown last year has revealed just 0.4% were wrong or badly communicated. The regulator said it no longer has concerns about nine of the suppliers it called out last summer but is continuing to monitor a further three.

2 years ago

Ofgem extends Market Stabilisation Charge again

2 years ago

Radical reform could be a stabilising force for energy retail

2 years ago

Suppliers pause forced PPM installs following British Gas scandal

2 years ago

O’Shea expresses ‘horror’ at PPM revelations

2 years ago

Energy retail being ‘micromanaged’ by BEIS and Ofgem

2 years ago

Octopus chief: ‘We could have made a profit’

2 years ago

Shell offers prizes to tempt customers to reduce demand

2 years ago

Retailers frustrated with Shapps’ failure to engage

2 years ago

Has energy retail become uninvestible?

2 years ago

Task force needed to accelerate social tariff design

2 years ago

Consumers want flexibility watchdog

2 years ago

Questions raised over Ofgem’s legal powers to ban forced PPM installs  

2 years ago

Shell mulls future of UK retail business

2 years ago

Supplier fined for deliberately missing RO deadline

2 years ago

Millions of smart meters risk going dumb during 3G switchoff

2 years ago

Suppliers blast government over EBSS ‘name and shame’

2 years ago

Kaluza launches ‘vehicle-to-everything’ charging project

2 years ago

Scottish Power ranked Which? worst supplier

2 years ago

Sector needs a ‘grown-up conversation’ about PPMs

2 years ago

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