Electricity retail

Latest PPM warrant backlash prompts call for further change

Next step taken to permanently end prepayment premium

Restoring trust in utilities using multi-channel comms: A guide

Government urged to introduce ’emergency energy tariff’

Ofgem to introduce monitoring for price cap exempt tariffs

Changes to wholesale costs raise investability concerns

Energy UK has raised concerns about proposals set out within Ofgem’s update on its ongoing wholesale cost review. The trade association has written to the regulator’s price cap team, warning that current proposals “reflect a fundamental departure from previous wholesale cost reviews, and, if pursued, raise serious concerns about the investability of the sector”.

Ofgem throws weight behind locational pricing

Ofgem considers extending ban on acquisition-only tariffs

Ofgem is considering extending the ban on acquisition-only tariffs beyond March 2024. The ban was introduced alongside the Market Stabilisation Charge (MSC) as a temporary measure to ensure fair competition in 2022 as wholesale energy prices began to soar. Earlier this month, the regulator confirmed that the MSC will finally come to an end in March next year. However, Ofgem has now revealed that it is open to extending the ban on acquisition-only tariffs as a “standalone measure".

How do I make switching simple and accelerate first-time switch success rates?

Demand Flexibility Service given green light

EDF and Ovo weigh in on Utilita CMA appeal

Octopus CEO: DFS was best driver of smart meter uptake

A quarter of customers cannot repay energy debt

MPs urged to investigate Scottish Power PPM warrants

Thousands join £2bn claim against ‘unscrupulous’ brokers