Gas retail

Latest

Ovo investors up stake as firm records £1.3bn loss

Two of Ovo's major investors have increased their shareholding in the company after it posted a £1.3 billion loss for 2022. Following what was described by company chief executive Raman Bhatia as “one of the most challenging years for the sector” Mayfair Equity Partners and Morgan Stanley Investment Management upped their stake in a transaction worth £200 million.

2 years ago

Ministers urged to announce winter support measures now

2 years ago

New energy retailer enters market

2 years ago

Fuel poverty is no longer a niche problem in UK

2 years ago

Ofgem to review wholesale energy allowances in price cap

2 years ago

Ex British Gas CEO: Be bold to help vulnerable customers

2 years ago

Ministers urged to give fuel poor £1k this winter

2 years ago

Centrica signs £6.2bn LNG deal with US firm

2 years ago

Could gas offer a solution to grid delays?

2 years ago

Ovo and EDF urged to waive ‘unfair’ exit fees

2 years ago

Removing price cap creates ‘fear factor’ for consumers

2 years ago

Green Energy UK rebrands as 100Green

2 years ago

Energy customer debt more than doubles in five years

2 years ago

O’Shea: Scrap standing charge to make bills fairer

2 years ago

More than 1.5m customers could be on fixed tariffs above price cap

2 years ago

Octopus completes Bulb migration of 1.5m customers

2 years ago

Ofgem proposes additional bad debt allowance in PPM cap

2 years ago

My family experiences shape diversity approach at Ofgem

2 years ago

Uptick in wholesale energy prices pushes up cap forecasts

2 years ago

EDF implements AI-powered customer service platform

EDF is the latest retailer to put its trust in artificial intelligence (AI) to boost its customer service offerings. The energy company has announced that it will be implementing the Dynatrace platform to support its customer-facing services, including billing and account queries, meter reading submissions and online customer support engagements.

2 years ago