Gas retail

Latest

Ovo investors up stake as firm records £1.3bn loss

Two of Ovo's major investors have increased their shareholding in the company after it posted a £1.3 billion loss for 2022. Following what was described by company chief executive Raman Bhatia as “one of the most challenging years for the sector” Mayfair Equity Partners and Morgan Stanley Investment Management upped their stake in a transaction worth £200 million.

1 year ago

Ministers urged to announce winter support measures now

1 year ago

New energy retailer enters market

1 year ago

Fuel poverty is no longer a niche problem in UK

1 year ago

Ofgem to review wholesale energy allowances in price cap

1 year ago

Ex British Gas CEO: Be bold to help vulnerable customers

1 year ago

Ministers urged to give fuel poor £1k this winter

1 year ago

Centrica signs £6.2bn LNG deal with US firm

1 year ago

Could gas offer a solution to grid delays?

1 year ago

Ovo and EDF urged to waive ‘unfair’ exit fees

1 year ago

Removing price cap creates ‘fear factor’ for consumers

1 year ago

Green Energy UK rebrands as 100Green

1 year ago

Energy customer debt more than doubles in five years

1 year ago

O’Shea: Scrap standing charge to make bills fairer

1 year ago

More than 1.5m customers could be on fixed tariffs above price cap

1 year ago

Octopus completes Bulb migration of 1.5m customers

1 year ago

Ofgem proposes additional bad debt allowance in PPM cap

1 year ago

My family experiences shape diversity approach at Ofgem

1 year ago

Uptick in wholesale energy prices pushes up cap forecasts

1 year ago

EDF implements AI-powered customer service platform

EDF is the latest retailer to put its trust in artificial intelligence (AI) to boost its customer service offerings. The energy company has announced that it will be implementing the Dynatrace platform to support its customer-facing services, including billing and account queries, meter reading submissions and online customer support engagements.

1 year ago