Gas retail

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So Energy founder: Consumers face a second winter of crisis

A “second winter of crisis” is facing energy customers without further government support, So Energy co-founder Simon Oscroft has told Utility Week. While he welcomed news the government was extending the Energy Price Guarantee at £2,500 for a further three months, he raised concerns about the impact of ending the £400 grants that helped customers through this winter.

2 years ago

Business retailer fined for deliberate overcharging

United Gas & Power (UGP) has been hit with a £2.1 million financial penalty for multiple breaches of its licence conditions. A two-year investigation by Ofgem concluded that UGP deliberately overcharged customers, did not return credit balances owed to former customers and repeatedly failed to properly communicate at time of contract renewal.

2 years ago

Eon boss ‘frustrated’ by lack of funding to reduce energy demand

2 years ago

Ofgem investigating potential breaches of EBRS

2 years ago

O’Shea defends Centrica’s forced PPM procedures

2 years ago

Soaring energy costs lead business customers to PPMs

2 years ago

Social energy tariff could cost up to £9.4bn each year

2 years ago

Weekend press: Government to end ‘prepayment premium’

The government is to end the “prepayment premium” by picking up the additional costs of the meters from suppliers. Also in Utility Week’s latest round-up of the weekend papers, Ofwat seeks new powers to block excessive dividends to shareholders and Thames Water appoints financial advisors to help tackle its mountain of debt.

2 years ago