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Suppliers slam Ofgem over direct debit ‘name and shame’

Suppliers slam Ofgem over direct debit ‘name and shame’

Utilita Energy has slammed Ofgem for opting to “name and shame” suppliers over their direct debit practices after a review by the regulator identified the prepayment meter specialist as one of a number of companies to have flaws with its procedures. A spokesperson for Utilita said it was “shocked and disappointed” that Ofgem had published its findings without waiting for suppliers to respond to a follow-up request for further information and evidence.

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