Gas retail

Osaka Gas takes £20m stake in Igloo Energy

SES Water backer, Osaka Gas, has taken a minority stake in Igloo Energy, which has 85,000 residential customers. The firm said the investment would help fast-track the development of its home services arm.

Energy retailers launch accessible displays for smart meters

The devices allow customers with sight and or hearing difficulties to access their smart meter better. A number of energy suppliers have already started offering the devices to their customers, with more to follow.

CMA gives Ovo green light to buy SSE

The £500m deal between the challenger brand and the big six supplier was agreed earlier this year. SSE had previously tried to merge its retail arm with Npower.

SMETS1 smart meters ‘superior to SMETS2’

Smartest Energy buys business supplier Dual Energy

UW Manifesto: The question of consumer vulnerability

As part of our Election 2019 manifesto, we are calling for more collaboration from industry and more action from government to address the issue of vulnerability. In some areas of the industry the current arrangements are simply not serving those in need of the most support. From a pan-utilities supplier to better signposting on switching websites, Adam John discusses the key issues and how the next government may tackle this all-important issue.

Suppliers leave market owing £100m in RO payments

Ofgem has confirmed the outstanding amount of Renewable Obligations payments, meaning mutualisation will be triggered for the second time in as many years. The regulator has named the suppliers which still owed money as of the late payment deadline.

Ofgem minded to allow Shell Energy to recoup £354,000 in SoLR costs

First Utility, which later rebranded to Shell Energy, took on the customers of Usio Energy in October 2018. Ofgem is now consulting on its decision to allow the company to recoup £354,000 in costs.

Utilities need to see the big picture

Senior appointments made to Npower board

A new COO and CFO join the board at Npower. The appointments come following the announcement from Innogy that Npower is to be restructured.

Survey finds falling awareness of price cap

McDonnell takes aim at ‘fat cats’ threatening legal action over nationalisation

An industry divided

The price cap in energy has been cited as a major factor in the troubles engulfing Npower, which is set to cut up to 4,500 jobs as it merges with Eon. Utility Week print editor Suzanne Heneghan discusses the impact of the cap as it approaches its first anniversary.

UW Manifesto: Reviewing the energy price cap

Ofgem launches process to create Retail Energy Code