Energy retail

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Energy switching fell to two-year low in Q2

The number of customers switching their gas or electricity supply in the second quarter of 2020 fell to the lowest level for more than two years, the latest statistics from Ofgem have shown.

5 years ago

Securing ageing assets against rising cyber threats

5 years ago

Smart meters or emergency brakes?

5 years ago

Ofgem set to approve EDF’s £4.5m claim for SOLR costs

EDF Energy’s claim for £4.5 million of additional costs in taking on Solarplicity’s customers through the Supplier of Last Resort (SOLR) process looks set to be accepted by the energy regulator.

5 years ago

So Energy enters PPA market

5 years ago

Framework to measure sector diversity launched

Energy & Utility Skills has launched an inclusion framework to paint a picture of diversity across the utilities sector. It comes after concern was raised that many utilities companies do not ask their employees for information on their ethnicity, meaning there is little data on which to base any moves to make the sector more diverse.

5 years ago

‘Overlapping’ levies should be replaced with ‘single, simple’ carbon charge

5 years ago

Weekend press round-up: UK plans to bring forward ban on fossil fuel vehicles to 2030

In our latest review of sector coverage across the national newspapers, there is speculation that Boris Johnson is poised to accelerate the shift to electric vehicles. There is also coverage of a controversial code modification by SSEN that would give networks emergency powers to use a household’s smart meter to switch off their supply. Meanwhile, new figures have revealed that water companies pumped raw sewage into rivers nearly 300,000 times last year.

5 years ago

Making flexible working the new normal

5 years ago

One million smart meter installs so far in 2020

The smart meter rollout showed continued signs of resurgence in August but is still lagging on last year’s figures.

5 years ago

Calls for immediate support for new UK nuclear, as Hitachi bows out

5 years ago

Smart Metering Systems set to hit pre-Covid installation levels

Smart Metering Systems (SMS), which manages 1.3 million meters across the country, has said it expects to be back to pre-Covid levels of installations by the end of the month. Utility Week spoke to chief operating officer Tim Mortlock about the impact of Covid and how government can support a renewed push on installations. He also set out the company’s pipeline of carbon reduction assets, including a trial of a smart heating system with a national hotel chain.

5 years ago

Consumer protection and building a high-trust, low-carbon economy

In his latest column for Utility Week, Energy Ombudsman CEO Matthew Vickers discusses the ways in which the energy market is reshaping before our eyes. He argues that as customers take on more active roles in the energy system, protections and safeguards need to keep pace.

5 years ago

Ofgem considers adjusting price cap to reflect rise in unpaid bills

5 years ago

Vaughan to depart Eon as part of restructure

5 years ago

Switching lull in August ‘unexpected’

5 years ago

NEA warns of Covid-induced ‘lethal cocktail’ this winter

Reduced incomes, higher energy costs and the heightened risk of contracting Covid-19 will lead to a “lethal cocktail” for thousands of vulnerable people this winter, National Energy Action has warned. The UK Fuel Poverty Monitor, produced by both the NEA and Energy Action Scotland, collected evidence from 73 organisations to understand the impact the pandemic has had on consumers.

5 years ago

Scottish Power nominates Elexon to manage half-hourly settlement programme

5 years ago

Octopus creates 80 jobs with opening of Brighton offices

Octopus Energy has announced the creation of 80 jobs at its newly opened offices in Brighton, which will be home to a quarter of its overall UK staff. The renewable energy retailer says it is looking to recruit local talent to the new roles.

5 years ago

Ofgem confirms ROC shortfall for 2019/20

Ofgem has revealed there is a shortfall of renewables obligation certificates (ROC), after suppliers failed to meet their entire obligation for the 2019/20 year. The regulator has said however that initial, unverified figures suggest the outstanding obligation value as of 1 September was less than at the equivalent point in time last year.

5 years ago