Energy retail

Latest

Smart meters have bigger consumption impact than anticipated

Smart meters have a bigger impact on energy consumption than the government previously anticipated, a new study has shown. Research by the Behavioural Insights Team on behalf of the Department for Energy Security and Net Zero sought to understand the energy savings attributable to the rollout of the devices.

2 years ago

Two firms fined for impersonating National Grid

Two energy firms have been hit with six figures fines for making unlawful marketing calls while falsely claiming to represent other organisations including National Grid and the government. The Information Commissioner’s Office (ICO) has fined the two companies a total of £250,000 for “bombarding” people and businesses on the UK’s “do not call” register with unlawful marketing calls.

2 years ago

Unspent EBSS money should be used to end standard credit premium

2 years ago

Suppliers face legal action over ‘hidden’ broker fees

2 years ago

Retailers urged to make energy bills clearer

2 years ago

Networks could supplement suppliers’ smart meter rollout

2 years ago

Ex-Ofgem CEO fears abuse of regulator’s net zero mandate

2 years ago

Price cap profit increase will only stem retail losses

2 years ago

New Eon CEO among speakers unveiled for Utility Week Forum

2 years ago

‘Clear case’ for energy suppliers to extend opening hours

2 years ago

Utility Week Live 2023: The best of the show

2 years ago

EDF to trial demand flexibility tariffs for low carbon tech

EDF is developing new tariffs designed to encourage customers to use low carbon technologies at non-peak times. In partnership with smart energy system manufacturer Landis + Gyr and research consultancy LCP Delta, EDF has launched a trial to look at a series of new customer offerings. The new tariffs are being designed to encourage the uptake of low carbon technologies as well as shift usage away from peak times.

2 years ago

Smart meter installation rate must double to hit target

2 years ago

Reform for decarbonisation

2 years ago

Cost of forced PPM ban on bad debt levels revealed

The moratorium on prepayment meter (PPM) installations is adding around £30 million a month to the sector’s bad debt levels, it has been revealed. In its response to Ofgem’s Call for Input on the allowance for debt-related costs, Energy UK raises concerns about the proposed mechanism for recovering bad debt as a result of the pause on PPM installations. Instead it says most of its members back a levy of some sort.

2 years ago

Weekend press: Energy debt bankruptcies set for record

2 years ago

Unpacking the latest price cap announcements

2 years ago

Charity boss says EBSS vouchers don’t work

2 years ago

Targeted support urgently needed following price cap update

2 years ago

Octopus revives Tracker tariff based on wholesale prices

Octopus Energy has relaunched its Tracker tariff which allows consumers to follow wholesale prices and tailor their usage accordingly. The smart tariff is based on daily wholesale market rates, which means the price for energy can change each day. Octopus claims this can save consumers money by shifting large amounts of their energy use to avoid expensive peaks.

2 years ago