Energy retail
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Expert view: Using data analytics to improve customer service
At a time of upheaval in the retail energy market, world-class customer service has never been so crucial – not only for customer acquisition, retention and return on investment (ROI), but for building relationships with customers at a time when trust is low.
3 years ago
Utilita plots expansion of Energy Hubs
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April price cap saw 50% increase in PCW activity
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