Energy retail

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Non-switchers must be protected from SoLR costs

Energy customers who do not switch supplier should be protected from the costs of retailer failure, the head of the Fuel Bank Foundation has argued. Matthew Cole told Utility Week that customers who were denied the opportunity to benefit from switching should not be asked to pay for its failings.

4 years ago

Policy gaps are failing fuel poor

4 years ago

British Gas takes on Together Energy’s customers

4 years ago

The race to meet the smart meter deadline

4 years ago

Weekend Press: Council tax rebates proposed to offset energy bills

This week's round up of coverage from the weekend's newspapers features the mounting pressures government is under to help households facing soaring energy costs as business leaders call for support for customers and businesses alike as the French president's decision to intervene with EDF could impact the UK. Elsewhere, Labour re-ignites calls for re-nationalisation of the water sector

4 years ago

‘Sticking plaster’ solutions leaving customers exposed to bill hikes

4 years ago

British Gas launches heat pump offering

4 years ago

Innovation round-up: Anglian and Yorkshire invest in bathing water projects, WPD investigates heat pump flexibility

4 years ago

Smart meter installations rebound from pandemic drop

4 years ago

Good Energy completes sale of its generation assets

4 years ago

Energy Saving Trust awards £3.9m to charities

4 years ago

Meet the Innovators: Marzia Zafar, Kaluza

4 years ago

British Gas admits Warm Home Discount failings

4 years ago

Council-backed energy retailer exits market

4 years ago

Counting the cost of the energy crisis

4 years ago

Electricity switching ‘put back’ by five years in 2021

4 years ago

Analysts trim price cap forecast

4 years ago

Weekend press round-up: Gas bills soar as Ovo ‘moves £21m around’

In our latest round-up of national newspaper coverage, questions are raised after Ovo Energy paid £21 million to a company owned by its founder, while soaring gas prices have led to calls for greater protections for customers using communal heating. Elsewhere, a council in Shropshire has promised to put pressure on water companies following the frequent discharge of sewage into its county waterways.

4 years ago

Taskforce calls for new digitalisation delivery body

4 years ago

Government ‘in denial’ over extent of energy crisis

4 years ago