Energy retail

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Creating a fourth payment option for energy suppliers

With bad debt risk spiralling for energy providers, and growing economic uncertainty for customers, both groups are seeking new ways to settle their energy bills. In a new technical white paper, Siemens make the case for leveraging two innovative technologies, Managed Credit and Open Banking, to realise a compelling fourth payment option, which strikes a unique balance between credit risk and operational costs.

4 years ago

Carbon MOTs could help solve domestic heat decarbonisation

4 years ago

Covid financial impact ‘may take years’ to feed through

4 years ago

Eon unveils EV salary sacrifice scheme

4 years ago

Khan defends London Power after criticism

4 years ago

Weekend press round-up: Troubled Bulb Energy wins stay of execution

In our latest review of sector coverage in the national newspapers, it is claimed that Bulb has struck a deal to delay repaying £55 million of loans. Meanwhile, new figures show gas use in April and May was up by a third and electric vehicle charge points are to get an “iconic” makeover.

4 years ago

Just 17% of tariffs available to smart meter customers

4 years ago

Sturgeon grilled on stalled launch of public energy agency

4 years ago

Repurposing customer service for net zero

4 years ago

So Energy unveils solar storage solution

4 years ago

SSEN to use smart meter data to detect power cuts

4 years ago

Changes to network fees will slash value of V2G charging

4 years ago

It ain’t what you do…

4 years ago

Government extends smart meter obligation

4 years ago

Ofgem pauses update to household consumption values

4 years ago

Octopus warns UK disruptors may be forced to seek growth overseas

Octopus Energy chief executive Greg Jackson has told Utility Week the company may have to invest in growth overseas because of the slow pace of market reform in the UK. Jackson said he was animated by the future of energy but cautioned “I’m not excited about the pace of change and the market structures that disincentivise innovation”.

4 years ago

Weekend press round-up: Water retailers face collapse due to unpaid bills

In our review of sector coverage in the national newspapers over the bank holiday weekend, there are warnings water retailers have been pushed to the brink by the impact of Covid. Meanwhile, there are calls for public subsidies to support the decarbonisation of heat and a plea for plain English to be used in utility bills.

4 years ago

Guaranteeing 24/7 clean power

4 years ago

‘Only a matter of time’ before loyalty penalty ban in energy

4 years ago

Vulnerability and the importance of disclosure in the utilities sector

The utilities sector has been one of the most proactive in supporting vulnerable customers but the job is far from complete. Helen Lord of the Vulnerability Registration Service sets out her vision of utilities playing a key role in encouraging customers to ask for help and making disclosure as simple and as routine as updating contact details.

4 years ago