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Receiving a smart meter should be an “opt out” as opposed to an opt in process, the political and regulatory affairs director at Eon has said.
6 years ago
Energy regulator Ofgem has launched a consultation as part of its review into the costs of the smart meter rollout within its default tariff cap.
Energy switching misconceptions such as renters being told they are not allowed to choose their energy supplier have been branded “discouraging” by Energy UK.
It’s one of the most divisive policies among suppliers but what do their customers think of the energy price cap? Suzanne Heneghan reports on the findings of an exclusive Utility Week survey
Data is such a buzzword in current business parlance that it is worth taking a
From eco warriors Extinction Rebellion paralysing London transport to highlight climate change, to Sir David Attenborough's TV plea on behalf of the planet, saving the world has become a mainstream message - and utilities are centre stage.
Switching has leapfrogged customer service as the second most frequent complaint about energy suppliers to
More than 600,000 customers switched their electricity supplier over the course of March, according to the latest figures from Energy UK.
A government report has revealed large discrepancies between theoretical levels of energy being used in British households and actual consumption rates.
Pause for a moment and imagine a world in which your electricity is supplied by
Energy regulator Ofgem has published its key objectives and priorities as part of its latest forward work programme for 2019-21.
Ofgem has issued a final order to Avro Energy meaning that from 26 May the supplier cannot take on any new customers if it is still in breach of its smart meter rollout requirements.
SSE's domestic retail business SSE Energy Services missed its gas smart meter installation target last year and will pay out £700,000 to Ofgem's consumer redress fund to make amends.
A number of big six energy companies are still installing first-generation (SMETS1) smart meters, despite the deadline for such installations passing.
Innogy is considering “alternative options” for its subsidiary Npower following the collapse of the planned merger with SSE’s retail arm in December.
