Smart metering

Interview: Matthew Vickers, chief executive and chief ombudsman designate, Ombudsman Services

“It doesn’t matter what sector you are in: winning businesses win with customers – it’s as simple as that”

BEIS confirms installation deadline extension for SMETS1

Labrador announces contract with FCC Paragon

Energy industry must ‘learn time of use tariff lessons’

Research conducted by Citizens Advice has found many customers on legacy time of use energy

Letter from the Editor: Crowd-pleasers

Where once there was relative complacency, now it’s survival of the fittest – including how

British Gas unlimited tariff risks ‘undoing years worth of progress’

British Gas has launched an unlimited dual fuel energy trial tariff which offers customers a

Ofgem opens ‘disclosure room’ to review price cap data

Ofgem has announced it will open a "disclosure room" to review “sensitive and confidential” data regarding the development of the impending default energy price cap.

SSE to increase prices for pay as you go customers

SSE has announced it will increase prices for some of its customers in line with

Smart meter figures rise in Q2 as rollout passes 12 million

There are now more than 12 million smart and advanced meters operating across homes and businesses in Great Britain, according to new figures from the Department for Business, Energy and Industrial Strategy (BEIS). 

SSEN proposes charging solution for EV transition

SSEN’s smart EV project has proposed the installation of a monitoring device to adjust electric

Small energy supplier E unveils plans for smartphone app

The app is due to be made available to E’s smart meter customers this autumn and will send notifications when it’s time to top-up.

Green energy tariffs are among the ‘cheapest on the market’

Green energy tariffs are among the cheapest on the market but common misconceptions about them still remain, uSwitch.com has found.

Energy risk forecaster helps firms project 10-year costs

A new energy risk forecasting tool has been designed to assist business energy users in developing a long-term strategy to mitigate the risks brought on by rising costs.

Energy minister Claire Perry has smart meter installed

Claire Perry’s home installation comes seven years after the smart meter rollout commenced in 2011.

Scots ‘need more support’ to hit climate change targets

Scottish consumers will need to make significant changes to the way they use energy if government emissions targets are to be met, a study has found.