01342 332057
info@utilityweek.co.uk
The £140 Warm Home discount (WHD) scheme only available via the Big Six traps low-income households into bad energy deals, a new report has revealed.
7 years ago
The app-based renewable energy supplier says it has made "several efficiencies in its digital operations" which it is passing on to its members.
The impending energy price cap risks putting off suppliers from serving poorer and more vulnerable customers, Eon has warned.
Pure Planet has claimed to be the first UK energy company to offer its employees equal parental rights including leave and pay for all new parents.
Citizens Advice is urging the energy industry to adopt a “series of measures” to better identify vulnerable customers at risk of self-disconnection.
Scottish Power has announced a 5.5 per cent increase to its standard variable domestic gas and electricity prices.
Utilita Energy has filed for a judicial review into the end date for the installation of SMETS1 meters for pay as you go (PAYG) customers.
Suppliers will be obliged to take “all reasonable steps” to enrol SMETS1 meters with the Data Communication Company (DCC), or replace them with fully interoperable SMETS2 devices, under new government plans.
The Daily Mail has launched a campaign calling on government to relax the rules for the 2020 deadline for the smart meter rollout.
Igloo Energy has launched a smartphone app to enable customers to “stay in control” of their energy usage, manage their account, view bills and take meter readings.
Spark Energy has signed up to the Energy Switch Guarantee (ESG), an initiative launched in June 2016, which now covers more than 90 per cent of the market.
British Gas has announced it will raise its standard variable tariff from 29 May – a 5.5 per cent increase for an average dual fuel customer.
There are now more than 1.5 million homes in the UK using a smart thermostat after 500,000 were installed last year alone.
Offering “industry-first” frictionless switching, smart energy switching tech provider Labrador has launched the Labrador Retriever across the UK.
The Energy Networks Association (ENA) has published the first iterations of its joint innovation strategies for gas and electricity networks.
There are now more than 11 million smart and advanced meters operating across homes and businesses in Great Britain, according to new figures from the Department for Business, Energy and Industrial Strategy (BEIS).
Toto Energy will transfer thousands of its customers on prepayment meters to Utilita Energy next month.
Smart appliances will be essential to realising the potential for domestic demand-side response (DSR) to help balance the power grid and lower energy bills for consumers.
Introduction Reviewing customer satisfaction league tables undeniably suggests that UK utilities are held in universally
During second reading in the House of Lords on the Smart Meters Bill, the chairman of the Lords EU energy and environment committee says the official deadline would ‘clearly’ not be met.