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Energy UK have launched a commission for vulnerable customers today following their ongoing initiative to ensure that all suppliers are meeting the needs of customers.
7 years ago
Brook Green Supply, a gas and electricity supplier for British businesses, plans to triple its customer portfolio this year.
Around 80 next generation smart meters have been installed in people’s homes, Claire Perry has
One in five UK consumers would prioritise owning a smart meter over any other smart
Renewable energy continues to receive high support from UK households, with 79 per cent backing it, according to the UK government's energy and climate change public attitudes tracker (PAT).
Repurposing the gas distribution network to carry hydrogen poses “significant” technical challenges and costs, Ofgem has warned.
Industry experts came together at the Energy Customer Conference to discuss what companies, regulators and the government must do to meet the challenges facing the sector. Clare Ruel reports.
Energy UK has requested the help of MP’s to give energy suppliers the right to an enhanced appeals process on the government’s energy price cap level.
A report launched today revealed that mental illness could be the result of fuel poverty in the UK urging policy makers to make major changes.
Ofgem are searching for a new supplier for 10,000 domestic customers after Newcastle-based gas and electricity provider, Future Energy collapsed, last week.
It emerged earlier this month the government has extended the deadline for the installation of the
Citizens Advice has reported a stream of complaints from harassed customers, who say they have been hit with a barrage of texts, emails, letters and phone calls from energy companies wanting them to get a smart meter.
Global home services business, has revealed 71 per cent of customers worldwide are satisfied with their utility company but 67% would recommend them.
Small energy suppliers occupied the league table again this year in Which’s energy survey whereas the UK’s big six were ranked the lowest.
The government has extended the deadline for the installation of the first generation of smart
The National Audit Office (NAO) has begun an investigation into the £11 billion smart meter
Dermot Nolan has apologised to vulnerable customers for not acting earlier to crack down on
The smart meter rollout is placing extra demands on energy companies and their supply chain. Chris Wood explains.
The last meter is in – now what? Utilities learned an important lesson during the
Utilita has paid £3.61 million back to smart meter customers after it failed to correctly