Smart metering

Latest

Ombudsman says smart meter complaints are on the rise

Ombudsman Services is seeing a trend of increasing smart meter complaints, its chief executive has told Utility Week. Matthew Vickers said smart meter complaints have been increasing "both in number and proportion," with customers reporting more problems about connectivity as opposed to cancelled appointments as they have done in the past.

3 years ago

Time to deliver: Next-day switching piles pressure on utility address management

3 years ago

January smart meter installations down 25% on 2020

3 years ago

Smart meter installations rebound from pandemic drop

3 years ago

SMS to test solutions for smart meter ‘blackspots’

3 years ago

Northern Powergrid to optimise voltage using smart meter data

3 years ago

SoLR process may leave some PPM customers without power

3 years ago

Elexon says CAP could rise further

Elexon has confirmed following a consultation that the Credit Assessment Price will rise to a record £184/MWh. Since August there have been three increases to the CAP, each representing a new record figure.

4 years ago

August saw 16% dip in smart meter installations

4 years ago

Data-driven customer engagement: strategies from two energy giants

With case study insights from US and UK energy retail behemoths NRG and British Gas, this webinar shed light on strategies to leverage data to sustain and grow customer engagement.

Date: 28/09/2021 3:00 pm