Company strategy

Good Energy wants apology from Ofgem over ‘tarnished reputation’

Networks to defer up to £350m of supplier charges

Shell launches carbon neutral tariffs

Over 60% say energy complaints take too long to resolve

Good Energy takes aim at ‘green’ Ovo

Good Energy, which has already hit out at Ofgem this week, directs its fire at Ovo - rubbishing the latter's green credentials and accusing it of doing "effectively nothing to support the growth of renewable generation in the UK".

Water firms see demand rise by up to a third during lockdown

The driest May for more than a century coupled with the lockdown has seen a dramatic spike in water usage, with one company reporting a 33 per cent increase on an average month and another comparing the effect to serving an extra 400,000 customers.

Collaborate or fail

The challenges facing water companies to make the most of the £200 million innovation fund are revealed in Utility Week’s major new insight report in association with CGI. Denise Chevin picks out some of the key themes.

Time of use tariffs generating unprecedented interest in energy

Bristol Water updates social contract

More than 4m smart meters operate in ‘dumb mode’

Time to ‘put pedal to the metal’ over shared PSR

Pennon shareholders give green light to Viridor sale

Pennon shareholders approve the sale of waste management business Viridor to US private equity firm as the company focuses on opportunities in the water and wastewater sector.

National Grid and SSEN to use excess wind for electric heat

Ofgem pauses midata programme

VIDEO: How UKPN has prepared its offices for return to work