Company strategy

Severn Trent to embed social purpose into constitution

Severn Trent chief executive Liv Garfield speaks to Utility Week about the company's decision to put social responsibility at the heart of its constitution. Speaking on the back of the group's half-year results she also discusses how the company's has managed to outperform its peers on key metrics.

Centrica sees customer losses slow

The rate of customer losses from British Gas is lower than in the first half of the year. In July chief executive Iain Conn announced he was stepping down from his role after an “exceptionally challenging” first half of 2019.

Assessing Scarsella’s legacy at UKPN

UK Power Networks chief executive Basil Scarsella is rumoured to be the leading candidate for the top job at Thames Water. With a decision expected before the end of the year, Utility Week’s Tom Grimwood looks at Scarsella’s performance in his current role.

Renationalisation not a concern at UU

On the back of strong financial performance at United Utilities, chief executive Steve Mogford talks to Utility Week about how the company has transformed itself into one of the best in the sector and why he isn't losing sleep over renationalisation

Former Centrica Hive CTO joins GoCo Group

The incoming CTO has also held senior positions at T Mobile Group. Utility Week takes a look at this and other recent senior appointments across the sector.

H3O: Competitive streak – the evolution of the water retail market

April 2017 saw the opening of the largest competitive water retail market in the world, as 1.2 million businesses were, for the first time, given choice over who supplies their water services. However, many of the compromises that were necessary to launch the market remain in place, as well as tensions between wholesalers and retailers. Utility Week gauges the views of market operator MOSL, as well as company bosses, on what needs to change to get the sector back on track. We also discuss what the experiences in the business retail arena mean for the chances of the domestic market eventually opening up.

Are challenger brands losing their appeal?

H3O: Three decades of water privatisation

H3O: Raising standards and putting customers first – victories for privatisation

Government urged to introduce levy on smart meter rejections

Energy UK has proposed a series of measures to aid the smart meter rollout. The trade body has also warned that the 2024 deadline as it stands is not achievable.

Place your bets on blockchain

Dame Carol Black: Wellbeing success needs data

According to expert health advisor, Dame Carol , a dearth of empirical analytics on health and safety initiatives makes it hard to differentiate good intentions from effective action. She talks to Utility Week ahead of her appearance at our Health, Safety & Wellbeing Conference.

Western Power Distribution trials new flexibility platform

Renewables investors must up their game

The renewable energy market is evolving, and investors and asset managers must adapt, says Alex Brierley, co-head of Octopus Renewables.

Ofgem announces Brearley’s replacement

The regulator has announced a replacement for Jonathan Brearley's role of executive director for systems and networks, as well as confirming Brearley's start date as chief executive.