Company strategy

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Who’s afraid of AI?

Who’s afraid of AI?

At the latest meeting of the Utility Week-Wipro Technology and Innovation Council the debate was on artificial intelligence – and the verdict was, ‘let’s go for it’.

6 years ago

UU and ENW: Lessons from the Priority Service Register data sharing trial

Ahead of the data sharing project being rolled out nationwide in the spring, we talk to trialists

6 years ago

How to make digital strategies work for vulnerable customers

A report from customer experience agency Mando shares insight on how digital technology can help provide a better service for all customers.

6 years ago

Oil majors still investing very little in clean energy

6 years ago

Northern Powergrid to hold flexibility auction to help manage network faults

6 years ago

Severn Trent to embed social purpose into constitution

Severn Trent chief executive Liv Garfield speaks to Utility Week about the company's decision to put social responsibility at the heart of its constitution. Speaking on the back of the group's half-year results she also discusses how the company's has managed to outperform its peers on key metrics.

6 years ago

Centrica sees customer losses slow

The rate of customer losses from British Gas is lower than in the first half of the year. In July chief executive Iain Conn announced he was stepping down from his role after an “exceptionally challenging” first half of 2019.

6 years ago

Assessing Scarsella’s legacy at UKPN

UK Power Networks chief executive Basil Scarsella is rumoured to be the leading candidate for the top job at Thames Water. With a decision expected before the end of the year, Utility Week’s Tom Grimwood looks at Scarsella’s performance in his current role.

6 years ago

Renationalisation not a concern at UU

On the back of strong financial performance at United Utilities, chief executive Steve Mogford talks to Utility Week about how the company has transformed itself into one of the best in the sector and why he isn't losing sleep over renationalisation

6 years ago

Former Centrica Hive CTO joins GoCo Group

The incoming CTO has also held senior positions at T Mobile Group. Utility Week takes a look at this and other recent senior appointments across the sector.

6 years ago

H3O: Competitive streak – the evolution of the water retail market

April 2017 saw the opening of the largest competitive water retail market in the world, as 1.2 million businesses were, for the first time, given choice over who supplies their water services. However, many of the compromises that were necessary to launch the market remain in place, as well as tensions between wholesalers and retailers. Utility Week gauges the views of market operator MOSL, as well as company bosses, on what needs to change to get the sector back on track. We also discuss what the experiences in the business retail arena mean for the chances of the domestic market eventually opening up.

6 years ago

Are challenger brands losing their appeal?

6 years ago

H3O: Three decades of water privatisation

6 years ago

H3O: Raising standards and putting customers first – victories for privatisation

6 years ago

Government urged to introduce levy on smart meter rejections

Energy UK has proposed a series of measures to aid the smart meter rollout. The trade body has also warned that the 2024 deadline as it stands is not achievable.

6 years ago

Place your bets on blockchain

6 years ago

Dame Carol Black: Wellbeing success needs data

According to expert health advisor, Dame Carol , a dearth of empirical analytics on health and safety initiatives makes it hard to differentiate good intentions from effective action. She talks to Utility Week ahead of her appearance at our Health, Safety & Wellbeing Conference.

6 years ago

Western Power Distribution trials new flexibility platform

6 years ago

Renewables investors must up their game

The renewable energy market is evolving, and investors and asset managers must adapt, says Alex Brierley, co-head of Octopus Renewables.

6 years ago

Ofgem announces Brearley’s replacement

The regulator has announced a replacement for Jonathan Brearley's role of executive director for systems and networks, as well as confirming Brearley's start date as chief executive.

6 years ago

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