Company strategy

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Event: Utility Week and WNS Customer Trust Council roundtable

What constitutes a vulnerable customer? This is a question that has vexed utility companies for

8 years ago

Cyber security and utilities

8 years ago

Innogy and SSE: edging towards exit?

8 years ago

SSE-Innogy merger: industry reaction

8 years ago

SSE-Innogy merger could have ‘dramatic impact’ on competition

8 years ago

SSE-Innogy tie-up an ‘unintended consequence’ of political intervention

8 years ago

SSE-Innogy merger ‘not driven by price cap’

8 years ago

The big promise of peer-to-peer energy trading

8 years ago

SSE and Innogy merge UK energy retail arms

8 years ago

Thames Water ‘defeats’ Whitechapel fatberg

8 years ago

Suffragist inspires name for machine tunnelling London’s ‘super sewer’

8 years ago

Southern Water uncovers ancient skeletons in Kent

8 years ago

Interview: Matthew Wright, managing director, Dong Energy UK

8 years ago

Seven out of 10 adults are ‘switching sceptics’

8 years ago

Coca Cola seeks water self-supply licence

8 years ago

The energy price cap could result in consumers having fewer suppliers to choose from

8 years ago

Editor’s letter: Suppliers fear a cap will be hard to remove

The pledge coughed up by Theresa May at her party conference, to deliver legislation for the introduction of a market-wide cap on default energy tariffs, was far from idle. Just a week after her troubled speech, a draft bill emerged from the Department for Business, Energy and Industrial Strategy setting out the government’s arm’s length approach to the delivery of “justice” in the energy market.

8 years ago

Exclusive research report: The Future of Utilities

The utilities market is undergoing major change. New regulatory regimes are ramping up the pressure

8 years ago

Ofwat to report on how water firms help vulnerable customers

8 years ago

United Utilities eyes 3 per cent rise in half-year revenue

8 years ago