Company strategy

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RIIO2 appeals present headache for CMA

All eight of the gas and transmission networks are appealing Ofgem’s final determinations for RIIO2. But, what arguments have they put forward and what are their chances of success? Former Ofgem executive Maxine Frerk summarises the points raised and the challenges they pose for the Competition & Markets Authority (CMA).

4 years ago

Who will blink first in bids for WPD?

Three companies are thought to be at the final stages of bidding for Western Power Distribution, including two familiar names and a new entrant to the market. James Wallin looks at the runners and riders and asks what the deal could mean for the wider question of rates of returns.

4 years ago

Bulb saw losses reduce in 2020

4 years ago

EV tariff bundles present confusing picture for consumers

Electric vehicle (EV) tariff bundles being offered by energy retailers are complicated and difficult to compare, a new Citizens Advice report has concluded. The consumer charity said this could result in them choosing tariffs unsuitable for their needs.

4 years ago

Centrica dispute becomes ‘longest strike in company history’

GMB Union has announced a fresh wave of industrial action involving Centrica workers, which it says makes the strike the longest in the British Gas owner’s history. The announcement by the union follows fruitless talks between itself, Centrica and ACAS.

4 years ago

Energy market needs ‘level playing field’ to help vulnerable

4 years ago

Octopus’ software acquisition will ‘boost I&C capabilities’

4 years ago

Major utilities backer warns Ofgem ‘investments must be profitable’

4 years ago

Smart meter complaints ‘significantly increased’ in Q4

4 years ago

Consumers more tolerant of poor service in pandemic

4 years ago

Fairness in utilities: The implications of public purpose

4 years ago

Not just for men: Encouraging more women to join a male-dominated sector

4 years ago

We need a diverse workforce to get the UK to net zero

Research has shown that 83 per cent of women want to help the country reach its target of net zero emissions by 2050, yet they remain under-represented in the utilities sector. On International Women’s Day, National Grid’s Danielle Stewart gives her view on how the sector can tackle this imbalance.

4 years ago

Ofwat proposes raising price cap

With the level of bad debt anticipated to exceed 2 per cent for the water retail sector, Ofwat has begun consulting on the most appropriate ways to share the costs. The regulator has proposed raising the price cap and sharing debt between customers from 2022

4 years ago

How to market a ‘mundane commodity’

4 years ago

On the Move: New head of BP UK

In the latest appointments round-up from across the utilities sector, the head of BP UK is to step down at the end of this year; the Energy Networks Association has named the chair for its smart grid project; MOSL has appointed a non-executive director, and Energy UK’s switching consumer group has a new chair.

4 years ago

UU forecasts ‘significantly better’ AMP7 ODI payments

United Utilities reports a strong first year to AMP7 with ODI reward payments 10x what they were at this point in AMP6 and predictions the company will do "significantly better" over the five years.

4 years ago

Does diversity drive productivity?

Date: 19/03/2021 11:00 am

How utilities can stay ahead of change

Amanda Jessop of Paragon Customer Communications discusses the enabling technologies and strategies helping organisations seamlessly navigate the complexities of customer communications in the modern market.

4 years ago

RIIO2 appeals sought by all transmission and gas distribution networks

4 years ago

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