Company strategy

Latest

Yu Group acquires Bristol Energy business customers

Yu Group has acquired Bristol Energy’s business customers, covering 4,000 meters across c1,500 businesses. Yu has paid an upfront £1.24 million for the customer book and as part of the deal has acquired £1 million of customer debts, to be paid to Yu later this month.

5 years ago

EDF: Industry must ‘redouble efforts’ on complaints

Energy retailers should "redouble their efforts" to ensure they are listening properly to customers' complaints, an EDF Energy director has said. Paul Spence, director of strategy and corporate affairs, made the comments during Utility Week’s latest #AskUsAnything webinar in response to a recent article by Stephen Littlechild.

5 years ago

Pandemic halts progress towards lifting price cap

5 years ago

Plan Zero: How Ovo is fighting climate change

September marks a year since Ovo Energy unveiled its Plan Zero pledge to halve its customers’ carbon footprints by 2030. Utility Week catches up with Kate Weinberg, Ovo’s director of sustainability, to discuss how technology and the green recovery is helping meet the target and why Covid-19 should not distract us from the threat of climate change.

5 years ago

Citizens Advice says microbusinesses still need more support with debt

Microbusinesses need more support from Ofgem on debt-related issues, a principal policy manager at Citizens Advice has told Utility Week. The energy regulator recently unveiled a series of measures designed to protect millions of microbusiness customers from “unscrupulous” energy brokers, as well as enabling smoother switching.

5 years ago

On the Move: Ofwat chair to join Ovo board; SSEN appoints new director

In our latest round-up of industry appointments, Ofwat chair Jonson Cox takes up a role with the Ovo Energy board and SSEN appoints a former Northumbrian Water director to head up operations in its southern distribution network.

5 years ago

Nottingham City Council absorbs £24m loss from Robin Hood Energy

Nottingham City Council has absorbed a loss of more than £24 million from its investment in Robin Hood Energy, mainly by writing off loans to the supplier. The company is currently undergoing a strategic review in which “all options” for the business are being considered.

5 years ago

Prepayment and default tariff price caps to be merged

5 years ago

People’s Energy to create 100 jobs after taking over Ovo office

Edinburgh-based challenger brand People’s Energy is creating 100 new jobs in Selkirk after taking over the recently vacated Ovo Energy offices in the town. Husband and wife founders of People’s Energy, Karin Sode and David Pike, said they spotted an opportunity when Ovo closed its Ettrick Riverside building in May.

5 years ago

Everflow releases water switching quotation tool

Everflow Tech, the sister company to Everflow Water, has released its proprietary quotation software to the water retail market, whilst boasting of its ability to produce almost instantaneous quotes for switching. The company has also appointed Paul Williams its first chief technology officer, who said the Simple Quoting tool will be first in a series of modules to be spun off from its billing platform Eclipse.

5 years ago

Energy and information: Swedish start-up looks to bring two industries together

5 years ago

Energy Ombudsman sees complaints rise by a quarter

5 years ago

GMB ballots Centrica members over strike action

5 years ago

MOSL makes double chair appointment

5 years ago

Tonik Energy launches smart EV charging bundle

5 years ago

Effortless Energy enters credit default

Challenger brand Effortless Energy has entered level two credit default. According to the Balancing and Settlement Code administrator Elexon, the company entered default yesterday morning (30 July) and at the time of writing has still not cleared.

5 years ago

Customer Centric: Zebra Power

In the latest in our Customer Centric interview series Adam John speaks to Mark Royle, co-founder and chief executive of Manchester-based Zebra Power. From ensuring a swift response to enquiries to making every effort to retain its young workforce, Royle tells Utility Week about the secrets to their success.

5 years ago

Octopus adds Engenie to EV billing network

5 years ago

Drax reports rise in earnings despite fallout from coronavirus

5 years ago

Moody’s takes dim view of Direct Energy sale by Centrica

Moody’s has changed its ratings outlook for Centrica from stable to negative, following the British Gas owner’s decision to sell its North American retail business. The ratings agency said the reduction in diversification and scale will leave the group with more risk.

5 years ago