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Fletcher: Public will judge water firms on coronavirus actions

Ofwat chief executive Rachel Fletcher has highlighted some of the “important choices” water companies face in responding to coronavirus and warned that “the public is watching and judging”. But, has the regulator provided enough clarity to reassure firms?

5 years ago

Suppliers ‘should be mandated to provide emergency credit’

Fuel Bank Foundation chair, Matt Cole, says the charity is seeing an increase in people who would never have otherwise needed help due to coronavirus. He is calling for government and the energy supply industry to use this opportunity to put in place a safety net for the most vulnerable customers, especially those using pre-payment meters.

5 years ago

‘No plans’ to furlough staff at major energy suppliers

Scottish Power, Bulb and Shell Energy have all told Utility Week they will not be following industry peers in furloughing staff.  EDF has said that while it continues to monitor the situation, it has not put any employees on leave. 

5 years ago

Northumbrian to CMA: We see a different future to Ofwat

Northumbrian has urged the CMA to listen to the "crystal clear" message from its customers to let it invest in resilience and proactively combat the impacts of climate change. Chief executive Heidi Mottram talks us through the Statement of Case defending the original plan.

5 years ago

BEIS support for energy suppliers ‘could be open to abuse’

5 years ago

Impact of coronavirus sees challenger lower tariff

Igloo Energy has announced a 30 per cent cut to its gas prices as coronavirus continues to impact global wholesale prices. However, industry observers do not expect other suppliers to follow suit.

5 years ago

British Gas furloughs 3,800 staff

5 years ago

Yorkshire Water tenders for £800m contract

Yorkshire is tendering for £800 million worth of contracts including an innovation fund to encourage bids that develop new technologies while minimising disruption for customers

5 years ago

Ovo unveils £50m hardship scheme

Ovo Energy has unveiled a series of measures to extend credit and temporary payment reductions to its most vulnerable customers. The supplier added it was working with other retailers and Ofgem to find a solution to longer-term financial hardship. Meanwhile Thames Water has revealed it is working with more than 170 care homes and hospitals across its region to bolster resilience plans during the coronavirus pandemic.

5 years ago

Eon furloughs 4,000 staff

5 years ago

Anglian to CMA: Listen to our customers and let us invest now

The four water companies appealing to the CMA have submitted their grounds for requesting a redetermination. As part of a short series Utility Week will explore each of their Statements of Case and the reasons for not accepting Ofwat’s final determinations. In this piece, we examine the arguments from Anglian.

5 years ago

Vickers: ‘Challenging’ for government to offer support direct to suppliers

Matthew Vickers, chief executive of the Energy Ombudsman, has said any government intervention in the energy supply market would be better directed at consumers rather than the retailers themselves. However, another industry expert took a differing view while stressing that suppliers would simply have to accept a dip in revenue from business customers.

5 years ago

Centrica to cut 2020 expenditure by £400m

5 years ago

UU injects £3.5m into community fund

5 years ago

SVT pledges £1m for coronavirus community fund

Severn Trent will donate £1 million to assist communities in its region affected by the impact of coronavirus. Meanwhile the company said it has sufficient resilience to ride the wave of the pandemic

5 years ago

Suppliers to lobby BEIS over fears of ‘debt contagion’

5 years ago

Pennon eyes growth for South West after Viridor sale

South West Water's parent company Pennon said it will pursue growth in the water and wastewater sector after completing the sale of its waste management business Viridor. The company will expand its service area to include the Isles of Scilly from 1 April

5 years ago

Smart Metering Systems moves into aggregation market

SMS has acquired energy technology firm Solo Energy, which has developed the FlexiGrid aggregation platform. The company also provides battery storage, microgeneration, and electric vehicle chargers to homes and businesses.

5 years ago

Robin Hood needs to ‘get a grip’ following £23m loss

The supplier is currently undergoing a review which will consider "all options" for the company going forward. One industry insider described the situation as an "absolute travesty".

5 years ago

Utility Week Investor Summit: Money well spent?

5 years ago

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