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Cathryn Ross, the former head of Ofwat, has been named the head of the newly formed regulation advisory council to boost innovation in the UK.
5 years ago
Citizens Advice has set out a number of options for a potential successor to the default price cap in energy. They include mass opt-out collective switching, the creation of a backstop supplier for disengaged customers and the implementation of a “price to beat”
Failed energy suppliers left the market owing the Energy Ombudsman more than £1.6 million in 2019. A letter seen by Utility Week has confirmed plans to recover some of the costs through mutualisation.
Smart Metering Systems says the proposed introduction of compulsory annual installation targets for energy suppliers will help more “evenly spread” the smart meter rollout. In a trading update, the smart meter installer and manager revealed its portfolio grew by 44 per cent to 1.2 million during 2019.
Sarah McMath, CEO of non-domestic water market operator, MOSL, said she had strived to be” honest in my reflection of what is needed to make this market work for customers” and to tackle various legacy challenges within the £11.2 million budget programme for the year.
A report by Ofgem has issued a damning verdict on challenger brand Ovo Energy. The firm was found to be in breach of 10 licence requirements concerning the way it had previously billed its customers. Adam John takes a closer look at what went wrong at the supplier, which has recently been allowed to take on 3.5 million customers from SSE Energy.
United Utilities said that after “careful consideration” it had accepted Ofwat’s final determination on its business plan for the next five years
Utility Warehouse overcharged warm home discount customers above the correct level of the price cap. Ofgem said the supplier quickly 'self-reported' the issue.
Ovo Energy has agreed to pay almost £9 million into the regulator's voluntary redress fund after over legacy communications and billing issues.
A new report from National Grid says that 117,000 more jobs are needed in the industry over the next decade alone. The report lists a number of workforce challenges including the “baby boomer retirement crunch” and competition from other sectors, with 40 per cent of physics graduates currently opting for careers in banking and finance.
The three-year contract covers councils, NHS Scotland, the fire and police services, prisons, universities and colleges and the Scottish government. Business Stream previously held the contract between 2011 and 2015.
