Leakage

Stormtroopers: Water sector battles through

After two significant storms wreaked havoc on the UK, river levels still remain dangerously high, raising fears of more disruption. Utility Week looks at the work water companies have undertaken so far, with teams working day and night, often in dangerous conditions, to maintain or restore water to their customers

CCW issues advice on stamping out billing complaints

Challenging PR19: Where CMA appeals can be won or lost

With a record number of appellants requesting referrals from Ofwat to the Competition and Markets Authority for their PR19 business plans, Utility Week gathers expert views on the areas most likely to feature in the appeals.

Severn Trent hunts leaks with fibre optics

Portsmouth hits back at ‘inference of overcharging’

Anglian stands firm on investment over bill cuts

SES raises cost and customer concerns to regulator

With just one day to go until the deadline for appealing to the CMA, SES Water has accepted its final determination but highlighted the challenges the cost gap and lower allowed revenue will create. Newly appointed chief executive Ian Cain said company had raised its concerns to Ofwat and would look for alternative approaches to deliver for its customers.

Bristol rejects Ofwat’s final determination

Bristol Water is the second company to make a request to Ofwat to refer its business plan to the Competition and Markets Authority for appeal. The company said there were "some technical issues, mainly around how to finance our company" that caused it to appeal.

Londoners must stop seeing water as ‘infinitely available resource’

Yorkshire speaks for the many, not the few

Yorkshire Water's rejection of Ofwat's final determination on its 2020-2025 business plan, triggering a referral to the CMA, has lit the touch paper on what was already an explosive situation. But will the fire spread? Ruth Williams investigates whether the company's concerns represent a wider rebellion across the sector.

Make the most of your assets

As the regulators get tough on pollution incidents in AMP7, Gareth Jones explains how improving the way wastewater treatment assets are managed could bring cost savings – and a step-change in efficiency.

Scottish Water expects ‘moderate’ rise in bills to fund climate change resilience

Scottish Water will move into a longer term regulatory cycle from 2021, with investment plans that will have a knock-on effect for bills. The company's 25-year strategic plan sets out its goals to achieve carbon neutrality, invest in its assets and safeguard resources against climate change.

Drought rating labels proposed for gardens

Utilities 2020: The year ahead for energy and water

UU accepts final determinations and sets out dividend policy

United Utilities said that after “careful consideration” it had accepted Ofwat’s final determination on its business plan for the next five years