Leakage

Latest

Don’t flush away your customer data

Managing disruption due to accidents and leaks is a major challenge for water companies and can make or break a reputation. Responding quickly and effectively is essential, and this is where technology can play a role.

5 years ago

PR19 final determination – is Ofwat for turning?

Water company shareholders may have joined the fight against Ofwat’s proposed price cuts, but it might be too little, too late, says Nigel Hawkins.

5 years ago

UW Manifesto: Water ‘needs an Attenborough’

In the latest of a series of articles exploring specific pledges in Utility Week's Election 2019 Manifesto, we examine why water scarcity has failed to alarm the public to the extent other looming environmental crises have. How can we communicate this urgent water efficiency message and what can the next government do to facilitate this?

5 years ago

Partnership launched to link affordability with efficiency

5 years ago

Pennon Group growth led by waste management arm

5 years ago

Make every customer contact count

5 years ago

Severn Trent to embed social purpose into constitution

Severn Trent chief executive Liv Garfield speaks to Utility Week about the company's decision to put social responsibility at the heart of its constitution. Speaking on the back of the group's half-year results she also discusses how the company's has managed to outperform its peers on key metrics.

5 years ago

H3O: Determination in regulation

Three decades of regulation and price reviews has brought the sector to a point where companies feel squeezed more than ever. Is the regulator tightening its grip after showing leniency for too long? Industry sources talk to Utility Week about how this point was reached.

5 years ago

Renationalisation not a concern at UU

On the back of strong financial performance at United Utilities, chief executive Steve Mogford talks to Utility Week about how the company has transformed itself into one of the best in the sector and why he isn't losing sleep over renationalisation

5 years ago

H3O: Looking to the future

5 years ago

H3O: Commitment issues

5 years ago

H3O: Three decades of water privatisation

5 years ago

H3O: Raising standards and putting customers first – victories for privatisation

5 years ago

H3O: Water UK reflects on 30 years of investment

Michael Roberts, chief executive of trade body Water UK, reflects on what investment has meant for everything from seahorses to the health of waterways over the past 30 years.

5 years ago

Strategies for tackling leakage

5 years ago

Welsh Water to add social purpose pledge to constitution

The not-for-profit company has proposed changing its constitution to embed commitments to public service and focus on customers. The proposal, which will be put to its independent members for approval next month, comes as the company announces its financial results for the first six months of the year.

5 years ago

Northumbrian takes Innovation Festival global

Northumbrian Water has announced its fourth Innovation Festival will take place in July next year with an ambition to hack and sprint 24-hours a day with teams in Australia and the US. Festival founder Nigel Watson tells Utility Week about the progression of ideas and the value investing in innovation has brought.

5 years ago

Better data is key to improving leakage

Leakage targets have been set by Ofwat to see a country-wide reduction of 17 per cent and some companies tasked with up to 25 per cent. A new report, available exclusively to Utility Week members, looks at how the sector is approaching the issue and some of the lessons learnt to date.

5 years ago

Strategies and solutions for tackling leakage

5 years ago

Northumbrian Water extends AI-based roadside asset mapping pilot

Northumbrian became the first utility in the summer to sign up to take part in trials with Ordnance Survey and Mobileye who have developed AI-based technology that allows utility companies to map the location of their roadside assets.

5 years ago