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The impact of the coronavirus outbreak on all aspects of the utilities sector will require a joint response across regulators, government and companies. According to Ted Hopcroft and Liz Parminter, from PA Consulting, this may necessitate the kind of cultural transformation that NHS procurement is currently undergoing.
5 years ago
The latest in our #AskUsAnything series saw an expert panel discuss the impacts of coronavirus on the water sector. It is now available on demand.
Date: 15/05/2020 11:00 am
The non-domestic water sector is continuing to underperform in long-standing problem areas, market operator MOSL has concluded. Its latest market performance report highlights issues around billing, customer service and meter reads. It has also published peer comparison league tables.
Portsmouth Water's Bob Taylor explains how the company has connected a coronavirus testing centre during and shown the community-centric values at the heart of everyone in the business. He highlights key members of the team who worked around the clock to deliver the project.
Water UK, on behalf of wholesalers, has told Ofwat that water retailers should pay 70 per cent of wholesale charges to ensure liquidity remains in the market. As part of Ofwat's consultation to find an enduring solution during coronavirus the group urged the regulator to avoid any moves that could disrupt the market's stability.
The CMA has asked for submissions relating to the redetermination of business plans for Anglian, Bristol, Northumbrian and Yorkshire. Customers, the water sector and other stakeholders are all invited to comment.
The public health advice to wash hands for 20 seconds to help protect against coronavirus could mean additional water consumption of 10 litres per day for every person in the UK, an expert has claimed. Waterscan’s Barry Millar said this will cause serious problems for water-stressed parts of the UK if lockdown is extended into the summer.
Work has resumed on the Thames Tideway project this week after drilling was paused due to the coronavirus outbreak. Meanwhile, the company behind the project has been awarded a 74 ESG score by S&P, highlighting the environmental benefits of the finished project.
