Non-domestic water retail

Targeting ‘hidden habits’ could unlock water efficiency gains

Yorkshire Water tenders for £800m contract

Yorkshire is tendering for £800 million worth of contracts including an innovation fund to encourage bids that develop new technologies while minimising disruption for customers

Anglian to CMA: Listen to our customers and let us invest now

The four water companies appealing to the CMA have submitted their grounds for requesting a redetermination. As part of a short series Utility Week will explore each of their Statements of Case and the reasons for not accepting Ofwat’s final determinations. In this piece, we examine the arguments from Anglian.

SVT pledges £1m for coronavirus community fund

Severn Trent will donate £1 million to assist communities in its region affected by the impact of coronavirus. Meanwhile the company said it has sufficient resilience to ride the wave of the pandemic

Coronavirus disruption ‘will expose fragility in water retail market’

MOSL and Ofwat change codes to protect retail market

CCW: ‘C-Mex overlooks complaints’

Ofwat sets timetable for innovation, environment and transformation

Government agenda to reduce water demand ineffective, report shows

The government has failed to do all it could to make water efficiency a central part of the climate change debate and the country will face water scarcity within the next 30 years if action is not taken now, according to a report on demand and supply management from the National Audit Office, which sets out recommendations to Defra, EA and Ofwat.

The big challenge of small changes

UU: Uncertainty will slow the recovery of Water Plus

Think local to support customers to reduce water use

As part of our Mind the Tap series, consultant Edward Mallam gives his view on why "blanket communications" have so far failed to land the water efficiency message with the public. He argues that water companies must adopt a much more localised approach and involve customers and stakeholders in the conversation.

MOSL proposes payment breaks and waiving financial penalties

Affinity to roll out step testing leak detection

Affinity Water is ramping up its leakage detection efforts with a method that divides networks into small segments to make it easier to identify problems.

SVT appoints director of regulation

Shane Anderson has been named as Severn Trent's new director of strategy and regulation to succeed Tony Ballance, who is joining Cadent from next month.