Non-domestic water retail

Latest

Business water switches hit 8%

Almost 8 per cent of business water supply points have now switched retailer, according to the latest figures from the market operator MOSL.

6 years ago

It’s time water got smart

As a report by the Environment, Food and Rural Affairs Committee put the water industry

6 years ago

Are we a step closer to a ‘water big six’?

The prospect of the equivalent of a “big six” in the water retail market took

6 years ago

Energy Customer Conference: The great differentiator

6 years ago

MP’s view: To tackle climate change take back control of our water companies

6 years ago

Business water meters left unread for a year ‘getting worse’

The proportion of meters that have gone unread for more than a year in the water retail market has more than doubled since it opened – from 7 per cent to the current level of 15 per cent.

6 years ago

Thames trade dispute with Castle Water upheld

Castle Water has accused Thames Water of using inaccurate meter information to back-bill its customers.

6 years ago

Long unread meters – a retailer’s perspective

"A lot of accusations about the LUMs issues have been levelled at the market data, and therefore wholesalers"

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6 years ago

Thames launches water efficiency cash scheme for retailers

In what the company described as an “industry-first” non-domestic retailers will receive cash boosts for delivering measurable savings with their customers across “water-stressed” London and the Thames Valley.

6 years ago

Utility Week Awards winner case study: Customer Engagement 2018

6 years ago

SIM scores: Signed, sealed …delivered?

Resilience. It’s transcended buzzword and become standard fare in nigh-on every water-related conversation going. This

6 years ago

Castle Water agrees £100m financing facilities

Castle Water has agreed new financing facilities, which the company will use to pay water charges in advance to wholesalers including Thames Water, Scottish Water, South East Water and Portsmouth Water.

6 years ago

Chief executive’s view: Our work matters

Before I joined Affinity Water as chief executive in May 2018, I had honestly not

6 years ago

Water Customer Conference: Customers are key

6 years ago

Ofwat to imminently publish initial assessment of PR19 plans

6 years ago

Water retailer Wave announces Scottish growth plans

Water retailer Wave has laid out plans to expand substantially in Scotland.

6 years ago

New water retailer makes a bid to enter the market

6 years ago

Business Stream snaps up Kelda’s non-domestic customers

The customers of non-domestic water retailers Yorkshire Water Business Services (YWBS) and Three Sixty, which are both part of the Kelda Group, have been bought by Business Stream for an undisclosed sum.

6 years ago

Voices: Tony Cocker offers a pan-utility perspective

I joined Affinity Water last January, having worked in the energy industry for 20 years,

6 years ago

Sustained investment is the key, says Pennon’s Loughlin

6 years ago