Non-domestic water retail

Latest

Business Stream cuts carbon emissions by a quarter in one year

Water retail company Business Stream has cut its carbon emissions by 25% in the past year from a 2018/19 baseline and pledged to lower by another 20% by April 2023 through energy efficiency initiatives.

3 years ago

MOSL stresses non-household role in looming water scarcity

MOSL has updated its view of 'value' and 'choice' within its purpose and vision statement to reflect the imminent threat to water supplies from climate change. It redefined value to reflect the value of using water efficiently and choice as empowering consumers to choose how, when and where they use water resources.

3 years ago

Water efficiency dominates MOSL innovation winners

3 years ago

Pennon mulls merger of retail businesses after first profitable year

3 years ago

Water retailers see improved performance scores

3 years ago

Octopus’ Kraken platform expands into water

3 years ago

Switching rebounds in business water market

3 years ago

CCW launches credit protection campaign for businesses

CCW has launched a campaign to support water retailers to tell their customers about any credit accrued on their account and inform them of the risks as well as benefits of advance payments. The watchdog wants all business customers to be aware that in the event of retailer failure they could lose their money and will offer a communication toolkit to spread the word effectively.

3 years ago

MOSL calls for incentives to roll out advanced metering

3 years ago

Ofwat confirms changes to Thames smart metering policy

3 years ago

UU proposes climate change bonus incentive

3 years ago

Everflow buys offsets to become carbon neutral

3 years ago

MOSL brings data strategy to life

MOSL has set out its plan to improve the quality, completeness and accuracy of data held in the non-household market operating system to move the market beyond long-held frictions and towards playing a significant role in wider water challenges such as scarcity and achieving net zero carbon emissions.

3 years ago

How smart water meter data can help customers and net zero

3 years ago

Water retail: Looking beyond the friction points

Water retailers speak to Utility Week about what Defra's strategic policy statement to Ofwat means for the non-household sector. Emphasising the environment and using competition to drive the market are the right calls, retailers say, but the devil will be in the detail

3 years ago

Ofwat confirms 0.49% retail price cap uplift

3 years ago

Thames to remove retailer subscription charges

3 years ago

Dissatisfaction rises among business water customers

Dissatisfaction with water suppliers among non-household customers more than doubled in 2021, according to an Ofwat-commissioned survey. The annual poll undertaken Opinion Research Services found 17% of the 700 organisations surveyed were unhappy with their service last year, up from 6% in 2020 and 8% in 2019.

3 years ago

Waterscan eyes retail opportunities following brewery merger

3 years ago

Defra demands focus on non-household market

3 years ago