Non-domestic water retail

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Get on board with off-site contact centres

Get on board with off-site contact centres

As financial and regulatory pressures mount on the water sector, Mark Higham says there are big opportunities to save money through standardised off-site construction.

10 years ago

Ofwat creates panel to shape water market

10 years ago

The new utilities consumer: a brave new world of digital engagement

10 years ago

Sponsored report: Thinking outside the box and going offshore

10 years ago

Customer service in regulated industries: SIMples

10 years ago

Water retail data still a ‘huge challenge’, says Thames Water

10 years ago

Pennon moves first in M&A race

10 years ago

Unions push NI Water dispute deadline further back

10 years ago

Business water customers look at service as much as cost

10 years ago

Leader: Creating free markets isn’t easy – just look at the energy sector

10 years ago

Ofwat rejects Anglian Water’s private sewer adoption proposal

10 years ago

Thames Water aims to double Scottish customer base

10 years ago

CIWEM slams coalition for failing on SuDS

10 years ago

Unions threaten NI Water with fresh industrial action

10 years ago

NI Water announces non-domestic tariff increase

10 years ago

Ban automatic sewer connections to promote SuDS, urge MPs

10 years ago

Water market must be ‘fit and ready’ from day one, says MEUC

10 years ago

DWI seeks new chief inspector as Colbourne stands down

10 years ago

Prepare for competition

10 years ago

Anglian Water steps up retail market opening preparations

10 years ago

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