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Londoners must stop seeing water as ‘infinitely available resource’

Londoners must stop seeing water as ‘infinitely available resource’

Londoners must stop seeing water as an “infinitely available resource” as population growth, ageing infrastructure and declining rainfall make the capital increasingly vulnerable to drought. Commenting on the publication of the first London City Resilience Strategy, Thames Water resources manager Alex Nickson said low prices and frequent wet weather have created the false impression that supplies are plentiful.

6 years ago

Is Yorkshire Water’s PR19 challenge a bid to draw a line in the sand?

The wait is over: it’s pistols at dawn. Before this week, there had been growing tension and speculation in the water sector as the deadline loomed for companies to throw out their PR19 final determinations and refer their settlements to the ­Competition and Markets Authority (CMA). In the end it was Yorkshire Water that reached for the trigger.

6 years ago

Yorkshire speaks for the many, not the few

Yorkshire Water's rejection of Ofwat's final determination on its 2020-2025 business plan, triggering a referral to the CMA, has lit the touch paper on what was already an explosive situation. But will the fire spread? Ruth Williams investigates whether the company's concerns represent a wider rebellion across the sector.

6 years ago

Water retail complaints continue to fall

CCW has warned water retailers to "get their act together" as complaints remain higher than before the market opened, despite falling for a third successive quarter.

6 years ago

Anglian completes Europe’s largest filtration system

6 years ago

Yorkshire rejects Ofwat’s final determination and seeks CMA appeal

6 years ago

The battle for customer engagement

6 years ago

Make the most of your assets

As the regulators get tough on pollution incidents in AMP7, Gareth Jones explains how improving the way wastewater treatment assets are managed could bring cost savings – and a step-change in efficiency.

6 years ago

Wessex: customers want investment not cuts

6 years ago

Regional Growth and Utilities: Speaking with a Northern accent

6 years ago

Bevan: The ‘main thing’ is the climate emergency

6 years ago

Scottish Water expects ‘moderate’ rise in bills to fund climate change resilience

Scottish Water will move into a longer term regulatory cycle from 2021, with investment plans that will have a knock-on effect for bills. The company's 25-year strategic plan sets out its goals to achieve carbon neutrality, invest in its assets and safeguard resources against climate change.

6 years ago

Severn Trent director moves to Cadent

6 years ago

Tor slams regulator as it exits ‘toxic’ water retail market

6 years ago

UU chief financial officer to retire; Moodys predicts lower penalties

A week after United Utilities accepted its final determination, it has announced the departure of its chief financial officer. Meanwhile, Moodys has set out its predictions for the company including lower penalties and the impact of transitioning to CPIH-linked assets value

6 years ago

Ex-Ofwat chief to lead regulation council

6 years ago

Scarsella to remain at UKPN after withdrawing from Thames talks

Basil Scarsella has confirmed he will not be seeking the role of chief executive at Thames Water, for personal reasons. However, he told Utility Week he remains fully committed to his current role heading up UK Power Networks.

6 years ago

Drought rating labels proposed for gardens

6 years ago

Steps to speed sustainability

Organisations that do not embed a sustainable strategy will lose out, according to Gillian Huart, of Engie Impact

6 years ago

All customers, all channels – providing choice for consumers in a digital age.

Excellence in service is about communicating with customers using their preferred channel - not yours. Denise Chevin looks at best practice in perfecting the omni-channel experience.

6 years ago

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