Water
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Ofwat to introduce consumer licence condition in months
Ofwat has confirmed what customer service levels will be required of water companies when licence conditions change on 12 February 2024. The regulator will replace current condition J with a customer-focused condition aimed at driving change in what companies deliver for consumers, particularly those who are vulnerable.
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Thames names former Centrica boss as CEO
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Water bill support missed by 2 million
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Thames confirms it lacks funds to repay loans
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The Utility Week Awards was a night to remember
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Unlimited pollution fines come into force
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On the move: Vickers to step down from Ombudsman
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Southern begins £30m sewerage upgrades
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Labour calls for ban on water company bonuses
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Utilities ‘leaking’ £3bn in annual revenue
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NAO: Ofgem lags behind Ofwat on climate change
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UKPN named Utility of the Year
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Thames Water results: Pollution up, profits down
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