Water

Latest

South Staffs only water company to raise C-Mex score

South Staffs only water company to raise C-Mex score

All but one of the water and wastewater companies have seen a decline in their customer service scores in 2021/22, according to the latest figures from Ofwat, with the exception being South Staffs Water, The regulator said Thames Water and Southern Water are again expected to receive substantial penalties for their poor performance.

3 years ago

South East secures five-year billing contract with ESP Water

3 years ago

Anglian reveals location for new reservoir

3 years ago

Customer service is all the more important as the cost of living crisis bites

3 years ago

Decarbonising capital delivery: from low carbon materials to digital design

3 years ago

Water UK raises concerns over proposed incentives for PR24

3 years ago

New speakers confirmed for Utility Week Forum

3 years ago

Data sharing should be at heart of single social tariff

3 years ago

On the move: Welsh Water, Severn Trent, ITM Power

3 years ago

Billing and payments: Are you doing enough to support your customers?

3 years ago

Ofwat issues guidance on tenders for high-value projects

3 years ago

EA sets vision for future as ‘fast-paced’ regulator

3 years ago

If you want to help vulnerable customers, you first need to know who they are

3 years ago

Waterwise calls for efficiency to be ‘hardwired’ into PR24

3 years ago

Concrete plans: Decarbonising utilities means focusing on materials

3 years ago

Utility Week Awards entry deadline extended

3 years ago

Utilities sector pays tribute to the Queen

3 years ago

New environment secretary demands CSO action

3 years ago

Water minister sacked after two months

3 years ago

Could AI help clean up the UK’s rivers and beaches?

3 years ago

Load More