Water

Ofwat chief says companies still failing to ‘get the basics right’

Customer vulnerability ‘not a fixed state’: five AI, data and digital innovations driven by the cost of living crisis

Anglian and SVT join forces to support regenerative farming

People struggle to identify environmental impacts of water habits

Tunnelling completed on Thames Tideway

CCW launches credit protection campaign for businesses

CCW has launched a campaign to support water retailers to tell their customers about any credit accrued on their account and inform them of the risks as well as benefits of advance payments. The watchdog wants all business customers to be aware that in the event of retailer failure they could lose their money and will offer a communication toolkit to spread the word effectively.

Weekend press round-up: Hinkley Point B could be spared imminent closure

As the government rushes to secure the UK's energy supplies whilst weaning the country off Russian gas, there are reports that EDF's Hinkley Point B nuclear power station could be spared from imminent closure and that ministers are in talks with South Korea to help build the series of new nuclear plants promised by the prime minister. Meanwhile, the Liberal Democrats have released figures showing raw sewage was discharged into English bathing waters more than 25,000 times in 2021. This and more in Utility Week's latest round up of the weekend papers. 

Water Industry Awards Rising Stars: innovating amid a ‘seismic shift’ in bioresources

Water Industry Awards Rising Stars: leading the UK’s first ‘shade ball’ installation

Ofwat proposes new approach to resilience monitoring

Ofwat has proposed a new approach to monitoring and regulating operational resilience as it takes a longer-term view of sector-wide challenges. The regulator said this will include asking water companies to report on a series of new measures covering asset health, unplanned maintenance and equipment failures that will eventually be consolidated into an “integrated monitoring framework”.

Leakage and wastewater emissions focus for innovation winners

Change at the top for UU and ENW

Utility Week data highlights need for action on diversity

Susan Davy: Change won’t happen overnight

Ofwat must address ‘huge affordability challenge’ at PR24