Water

Customer satisfaction high but trust low in water sector

SVT begins scheme to replace customers’ lead pipes

Severn Trent is planning to upgrade 25,000 customer-side pipes at the same time as it improves its own supply network in Coventry. The company is targeting leaky pipes and those made of lead to improve water quality and drive down leakage in the city.

Ofwat demands water efficiency progress

MOSL calls for incentives to roll out advanced metering

Diversity: What’s stopping us?

On the Move: Shake-up at SSE and Pelczer steps down as SES chair

Weekend press round-up: Ministers prepare to take control of Gazprom retail arm within days

Concerns over the impact of rising energy bills dominated coverage of the sector in the national media over the weekend, including reports of protests across the UK. The government has been forced to publicly rule out energy rationing amid predictions gas prices will remain high until at least 2026. Meanwhile, Gazprom’s British supply arm may be nationalised this week, according to reports.

Expert view: Supporting Customers in the Cost of Living Crisis

EDM data reveals scale of CSO challenge

Ofwat confirms changes to Thames smart metering policy

Defra demands 80% CSO cut by 2050

Wessex calls for regulatory reform to meet strategic outcomes

Affinity launches TV campaign on leakage

Affinity Water has begun a television, radio and social media campaign to inform its customers of the work it does to find and fix leaks ahead of ramping up its water efficiency messaging. The company said its research had shown leakage rates were putting customers off from saving water.

OEP ‘keenly interested’ in agricultural polluters

SES Water achieves second biodiversity award