Water

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Vulnerability and the importance of disclosure in the utilities sector

The utilities sector has been one of the most proactive in supporting vulnerable customers but the job is far from complete. Helen Lord of the Vulnerability Registration Service sets out her vision of utilities playing a key role in encouraging customers to ask for help and making disclosure as simple and as routine as updating contact details.

4 years ago

Thames fined £4m for pollution breaches

4 years ago

Water Industry Awards 2021: winners revealed

The winners of the this year’s Water Industry Awards have now been unveiled, recognising the best and brightest projects and people the industry has to offer.

4 years ago

United Utilities to sell renewable energy business

United Utilities has put its renewable energy business up for sale, with the process expected to commence in June. The water company said the disposal of its renewable energy assets - valued at £65.5 million - will allow it continue to benefitting from their output while reinvesting the proceeds in other low carbon projects.

4 years ago

Collaboration is key to preserving our natural habitats

Toby Willison, Southern Water's director of environment and corporate affairs, writes for Utility Week about the need for collaboration and partnerships with stakeholders outside the industry to deliver nature-based solutions

4 years ago

Ofwat proposes changes to price control process for PR24

4 years ago

Southern CEO calls for funding cycle alignment to improve environment

4 years ago

CCW calls for single social tariff

Following an independent review of available financial support for water customers, CCW has proposed a single social tariff for all households struggling to pay their water bills to eliminate the current "postcode lottery" of support. Emma Clancy, CEO of CCW talks to Utility Week about the recommendations

4 years ago

Biodiversity Net Gain – overview and opportunities

4 years ago

Ofwat mulls Thames’ response to competition complaints

4 years ago

Why Ofwat is opening the door to innovation

4 years ago

Joining up the water industry’s circle of life

4 years ago

British Gas unveils first strategic water partnership

British Gas will begin offering its plumbing and drainage services to almost 2 million of Thames Water’s customers under a landmark new deal. The agreement marks the Centrica-owned company's first strategic partnership with a water company.

4 years ago

Ofwat: We want to be the sector’s innovation catalyst

4 years ago

Stacking up ‘smart water’ investments

4 years ago

Route map for water sector collaborative innovation set out

4 years ago

CCW advocates ongoing customer engagement ahead of PR24

4 years ago

Introducing Utility Week Innovate WWT

4 years ago

Water Plus strengthens sustainability commitments with air-to-water units

4 years ago

Water neutrality ‘should be included in planning policy’

Planning policy at national and local level should consider water neutrality and greater ambition on efficiency for new homes and developments to meet housing and population needs in the coming decades. This is according to a panel of experts brought together by Waterwise.

4 years ago