Pollution management

Southern Water needs to ‘improve relentlessly’, says CEO

Southern Water, which has agreed to pay out a record £126 million for “deliberately misreporting” its operation performance at sewerage treatment sites, could still be prosecuted by the Environment Agency.

When finance becomes a service

Southern Water to pay £126m after Ofwat investigation

Southern Water has agreed to pay £126 million in penalties and payments to customers following serious failures in the operation of its sewage treatment sites and for "deliberately misreporting" its performance.

Has totex done its job?

First 3km of London’s ‘super sewer’ complete

The first three kilometres of London’s Tideway “super sewer” are now complete and the project

Ex-military personnel to drive emergency water tankers

United Utilities has recruited seven ex-military personnel to drive its new fleet of water tankers, which are deployed to pump water into networks to keep the taps flowing after a pipe burst or leak. Meanwhile Thames Water is using a “military monster” tanker to help it protect the environment and keep its sewers "running smoothly".

Unequivocal guidance ‘needed to end nightmare of wet wipe blockages’

HARVI saves electricity for United Utilities

Welsh Water unveils £47m customer dividend

Interview: Northumbrian Water chief information officer Nigel Watson

What we’re trying to become is the fastest learning water company on the globe. And

Everflow announces business expansion into Warwickshire

Northeast-based water retailer, Everflow Water, has announced the expansion of its business operations with the opening of a new office in Nuneaton, Warwickshire.

Providing help for vulnerable customers where it’s needed

How to unlock direct mail’s potential

Branding has never been more important for utilities. They have to remain competitive in a

Future energy models and the prosumer

Local authorities must partner with businesses to drive the low-carbon agenda at the community level

Thames Water to build first new sewage works since 2005

New chief operating officer, Steve Spencer, has announced that Thames Water will build its first new sewage works in nearly 15 years. The project will be located in Guildford, Surrey.