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As part of its £126m settlement for failures in operating sewage treatment sites and misreporting its performance, Southern has agreed to repay former customers who no longer live within its area. It has also agreed bonuses linked to wastewater compliance will not be paid when the company fails to meet its relevant performance commitments.
5 years ago
Construction is about to begin on two pioneering low-carbon greenhouses in Norfolk and Suffolk that will be kept warm with waste heat recovered from nearby water treatment facilities operated by Anglian Water using the biggest heat pumps ever deployed in the UK.
Northumbrian Water chief executive, Heidi Mottram, talks to Utility Week about the success of the company’s tie-up with Anglian Water to create Innovate East - and how collaboration is key to breaking the mould.
Anglian Water has been fined by the Environment Agency for polluting a river in Northumbria after a serious of alerts failed to notify staff of a malfunction at a pumping station. Maintenance had been carried out but no records were available relating to cleaning and maintenance of the faulty parts.