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Thames Water has shared details of an innovative technique it used to repair a pipe by sending engineers inside the pipe instead of patching the 90cm burst.
4 years ago
Welsh Water have called for wet wipes that contain plastic to be included in a government proposal to ban single-use plastics. The move is supported by 84 per cent of customers.
Ofwat has calculated price control adjustments to accurately reflect the final year of AMP6 (2019-20) which could see companies returning money to customers for underperformance.
In the midst of public outcry over the health of English rivers, Affinity Water has said it will stop abstracting from chalk streams, with the process to kick off from World Rivers Day (27 September).
Portsmouth has launched a fund for enhancing biodiversity at its operational sites following customer feedback that prioritised the environment
Pennon, the parent company of South West and Bournemouth Water, has said it expects revenue for this financial year to take a £10 million hit from coronavirus. Options for deploying proceeds from the £4.2 billion sale of Viridor are still being weighed up and the company said it was considering market opportunities.
After a ripple of downgrading in the water sector on the back of final determinations earlier this year, companies are further challenged by the financial impacts of Covid-19. Fitch warns there is limited headroom for manoeuvre
For two thirds of water companies complaints fell last year but Thames saw a 57 per cent rise after going live with a new billing system and experiencing IT issues. CCW warned it and Southern to make quick improvements.
The CMA is due to deliver its initial redetermination of the PR19 business plans from Anglian, Bristol, Northumbrian and Yorkshire imminently. Will it side with Ofwat or the companies on customer engagement, returns and resilience? Utility Week gauges the view of an analyst, legal expert and ratings agency.
Innovation in the water sector should not overlook the role the non-household suppliers and customers can play. MOSL has urged the sector to include non-household usage, data and the stakeholders as it moves forward with the 2050 Water Innovation Strategy
January will mark two years since sustainable drainage solutions (SuDS) became mandatory in Wales - a move which could soon follow in England. Welsh Water’s director of wastewater Steve Wilson tells Utility Week that during that time SuDS have vastly reduced the use of combined sewer overflows (CSOs), increased biodiversity and saved hundreds of properties from flooding.
The health of English rivers has come under fierce public scrutiny in recent months for declining biodiversity but in Shropshire 100 water voles have been reintroduced as part of work by Severn Trent and the EA
South West Water customers will be offered £20 in credit to their bill or as a share in parent company Pennon. Outperformance payments earned by South West in AMP6 will be distributed among billpayers as part of the WaterShare+ scheme
Innovation will play a crucial role in the UK’s economic recovery after coronavirus but requires a coordinated strategy from government to allow businesses to grasp the opportunities available, according to a panel of experts. Carolyn Fairbairn, director general of the CBI and Heidi Mottram, chief executive of Northumbrian Water, gave their views at the latter's Innovation Festival.
With public concern about waterways growing, two Hertfordshire MPs have formed an all-party group on chalk streams
Following a scathing government report on the management of water supplies, Ofwat's chief executive has defended its approach to resilience, bills and investment
