Water supply

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Southern Water secures £825m in sustainable funding

The company said the deal marks the largest green sustainable deal from a UK utility. The funding is part of its environmental and social governance (ESG) framework which it established earlier this year.

5 years ago

UU pledges to prioritise safety and support ‘over any short-term impact’

As well as reflecting on the company’s performance in the past financial year, and price control period, United Utilities chief executive Steve Mogford has addressed the impact of Covid-19, saying the safety of staff and support for customers will be the unequivocal focus regardless of the hit to finances and targets. The company also revealed £51 million of losses on its Water Plus retail joint venture.

5 years ago

Northumbrian and Waterwise innovate through Covid-19

As social distancing changes the way we all live and work, two significant events in the water calendar have been announced to go ahead but online. Waterwise's Conference and Northumbrian's Innovation Festival will take place in July and September respectively.

5 years ago

CCW says water sector research is failing to engage customers

5 years ago

Keeping us Connected: Anglian boosts productivity in lockdown

5 years ago

Wider water sector raises concerns to CMA

5 years ago

Water Plus losses mount for SVT

5 years ago

Yorkshire maintains leak logging at a distance

5 years ago

Waterwise says cuts to efficiency programmes are ‘false economy’

5 years ago

Watchdogs to CMA: Customers must come before shareholders

Concerns that redeterminations of water company business plans could benefit shareholders more than consumers have been raised by watchdog groups, with one suggesting firms that argued otherwise were masking “a far more important conflict” between themselves and the regulator.

5 years ago

UU: Customer service is an emotional interaction not a process

United Utilities' customer base includes some of the most deprived parts of the country and these people are now facing ever increasing hardships because of the pandemic. Customer services and people director Louise Beardmore tells Utility Week how empowering staff to help wherever possible has earned the company praise from those it serves.

5 years ago

How Tideway got back to work

Thames Tideway programme director Andy Alder talks Utility Week through the measures being put in place to protect the health and safety of those returning to work on the super sewer, including a traffic light system for different working areas and tailored travel plans for staff commutes.

5 years ago

Thames to bring some AMP7 projects in-house

5 years ago

Keeping Us Connected: Thames takes lead from generous staff

5 years ago

Efficiency drive: Why consumers still ignore consumption

Utility Week talks to SaveMoneyCutCarbon chief executive Mark Sait on the back of the company’s consumer poll, which shows 85 per cent remain unaware of how much electricity they are using. Sait claims that despite their unparalleled penetration of the population, utilities companies are failing to land the efficiency message – and will continue to until the “issue of trust” is resolved. He also talks about the missed opportunities to include water consumption in strategies to cut carbon.

5 years ago

Anglian Water’s CEO: Are we really doing enough to cut carbon?

5 years ago

Carbon top of the agenda for Water Saving Week

5 years ago

Keeping us Connected: SES liaison teams offer community lifelines

5 years ago

#AskUsAnything: The water sector

The latest in our #AskUsAnything series saw an expert panel discuss the impacts of coronavirus on the water sector. It is now available on demand.

Date: 15/05/2020 11:00 am

Portsmouth launches reservoir consultation

5 years ago

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