Water supply

Latest

Publicly-owned water sector ‘makes economic, social and environmental sense’

Water has become the poster child for Labour’s renationalisation plans so it is little surprise that industry figures have taken a unanimously critical line. However, sector veteran Jacob Tompkins, believes this defence of privatisation has gone too far and that the sector should instead focus on why Labour’s plans have caught the public mood.

6 years ago

On the Move: Mottram joins Centrica board

Utility Week rounds up the latest appointments from across the sector.

6 years ago

UW Manifesto: The question of consumer vulnerability

As part of our Election 2019 manifesto, we are calling for more collaboration from industry and more action from government to address the issue of vulnerability. In some areas of the industry the current arrangements are simply not serving those in need of the most support. From a pan-utilities supplier to better signposting on switching websites, Adam John discusses the key issues and how the next government may tackle this all-important issue.

6 years ago

Anglian alters totex to meet PR19 challenges

6 years ago

Have you got the D-MeX factor?

6 years ago

McDonnell takes aim at ‘fat cats’ threatening legal action over nationalisation

6 years ago

Don’t flush away your customer data

Managing disruption due to accidents and leaks is a major challenge for water companies and can make or break a reputation. Responding quickly and effectively is essential, and this is where technology can play a role.

6 years ago

PR19 final determination – is Ofwat for turning?

Water company shareholders may have joined the fight against Ofwat’s proposed price cuts, but it might be too little, too late, says Nigel Hawkins.

6 years ago

UW Manifesto: Water ‘needs an Attenborough’

In the latest of a series of articles exploring specific pledges in Utility Week's Election 2019 Manifesto, we examine why water scarcity has failed to alarm the public to the extent other looming environmental crises have. How can we communicate this urgent water efficiency message and what can the next government do to facilitate this?

6 years ago

Satisfaction levels rank GB water second globally

6 years ago

Utilities launch new scheme to protect customers from scams

6 years ago

Partnership launched to link affordability with efficiency

6 years ago

Pennon Group growth led by waste management arm

6 years ago

Make every customer contact count

6 years ago

Tories to give CMA new powers to tackle ‘consumer rip-offs’

The Conservatives have pledged a fresh crackdown on energy bills while opening the door to an earlier cut-off date than 2040 for sales of petrol and diesel cars. The party’s manifesto also says the rebate on water bills would be extended in the South West in a nod to assuage what it describes as a “major source of financial pressure” for many households.

6 years ago

Water bill jargon ‘alienating’ customers

6 years ago

H3O: The public ownership debate

As Labour unveils its manifesto and the country gears up towards the election we speak to chief executives and industry figures about what what renationalisation would mean for the water sector and why the public support it

6 years ago

Severn Trent to embed social purpose into constitution

Severn Trent chief executive Liv Garfield speaks to Utility Week about the company's decision to put social responsibility at the heart of its constitution. Speaking on the back of the group's half-year results she also discusses how the company's has managed to outperform its peers on key metrics.

6 years ago

Pensioners could sue if Labour renationalises on the cheap

A legal firm has told Utility Week it is advising a number of clients on potential lawsuits if a cut-price renationalisation of parts of the utilities sector goes ahead.

6 years ago

H3O: Determination in regulation

Three decades of regulation and price reviews has brought the sector to a point where companies feel squeezed more than ever. Is the regulator tightening its grip after showing leniency for too long? Industry sources talk to Utility Week about how this point was reached.

6 years ago