Water supply

Latest

DWI publishes Brexit position paper for drinking water quality

The Drinking Water Inspectorate has outlined its position and principles of future arrangements to ensure that consumers of public water supplies continue to have access to safe and clean drinking water after Brexit.

6 years ago

Yorkshire Water reveals ethnic pay gap in diversity report

Yorkshire Water has revealed that its mean ethnic pay gap is 3 per cent and has encouraged other companies to follow suit in publishing the data.

6 years ago

Thames Water clamps down on water theft with court action

Four companies have been fined after being taken court by Thames Water for illegally tapping into supplies across London and the Thames Valley.

6 years ago

A consultation in name only?

Since privatisation, water companies have operated subject to conditions set out in a licence, which

6 years ago

Rachel Fletcher: The water sector is waking up to its responsibility

Ofwat's chief executive talks about how setting ambitious new leakage targets has been “an interesting experiment” in using a different tool as a regulator.

6 years ago

Ofwat chair writes to water firms about governance principles

Ofwat is close to finalising the wording of the new licence condition for water companies to meet principles concerning board leadership, transparency and governance.

6 years ago

A CEO’s view

6 years ago

Scottish Water embarks on £15m environmental investment

Scottish Water’s multi-million pound investment project in Glasgow’s West End to help improve the environment and water quality in the River Kelvin is now underway.

6 years ago

It’s time water got smart

As a report by the Environment, Food and Rural Affairs Committee put the water industry

6 years ago

Yorkshire Water starts analytics trial to help battle leakage

Yorkshire Water has started trialling smart analytics to find and fix leaks in its network with the aim of avoiding interruptions to services for customers.

6 years ago

Energy Customer Conference: The great differentiator

6 years ago

Utility Week Awards winner case study: Customer Engagement 2018

6 years ago

SIM scores: Signed, sealed …delivered?

Resilience. It’s transcended buzzword and become standard fare in nigh-on every water-related conversation going. This

6 years ago

Letter from the Editor: High expectations

Thames Water boss Steve Robertson even admitted to Utility Week he felt like the “proud

6 years ago

Water bill rise sparks call for greater support for vulnerable

The average household water and sewerage bill in England and Wales for 2019-20 is set to rise by 2 per cent for a second year.

6 years ago

NI Water completes £4m treatment works improvement

Northern Ireland Water (NI Water) has completed a £4 million improvement scheme ahead of schedule at Caugh Hill water treatment works outside Dungiven.

6 years ago

PR19 plans: The five most-read stories this week

This week was a milestone in the water sector with Ofwat revealing its initial assessment of business plans for PR19.

6 years ago

Utility firms provide ‘low complaints handling performance’

Research from regulatory and complaints handling expert Huntswood has found there is a “low complaints handling performance” at UK utilities providers.

6 years ago

Chief executive’s view: Our work matters

Before I joined Affinity Water as chief executive in May 2018, I had honestly not

6 years ago

Affinity Water falls out of favour with Ofwat for business plan

Water only company Affinity Water has moved from the top of the class with “enhanced” status for its business plan in PR14 to bottom of the class for the 2019 price review.

6 years ago