Water supply

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Severn Trent develops video calling service to report leaks

Severn Trent develops video calling service to report leaks

Severn Trent is offering a video calling service which allows customers to report leaks to engineers “face-to-face”.

7 years ago

There must be better support for vulnerable customers

As a sector, can we truly claim to offer an effective service for our more

7 years ago

Severn Trent set for reward and penalty for performance

7 years ago

United Utilities signs AI deal after Innovation Lab trial

7 years ago

Water sector should do more to support struggling customers

7 years ago

Water industry pledges to halve leakages by 2050

7 years ago

Interview: Tony Smith, chief executive, Consumer Council for Water

“There is still a problem with some companies on complaints, despite the service incentive mechanism, and despite CCWater’s pressure”

7 years ago

Severn Trent announces new £5 million service reservoir

7 years ago

Yorkshire Water makes concrete from recycled wastewater

7 years ago

NI Water completes £3m sewerage scheme in Bangor

7 years ago

Abbey Mills pumping station to run on 100% green energy

7 years ago

Water nationalisation plans risk significant funding shortage

Nationalising the water industry in England risks losing essential funding for the future and would undo “years of improvements”, according to the chief executive of Water UK.

7 years ago

MPs propose compulsory metering powers for water firms

7 years ago

Utility Week Awards 2018 shortlist revealed

7 years ago

John Redwood calls for ‘competitive regime’ in water industry

7 years ago

Bad service will cost you

We’ve now passed the first, highly anticipated milestone of PR19. Water companies submitted their business

7 years ago

Water industry has a long way to go on complaints

"The fact Southern finds itself bottom for the sixth straight year shows that reputational damage is not always enough of an incentive"

7 years ago

Water companies in the doghouse

Water companies are coming under increasing pressure to deliver great service to customers – the

7 years ago

Thérèse Coffey considers consolidation of water companies

7 years ago

Scottish Water awards Wrekin manhole cover contract

7 years ago

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