Water treatment

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Keeping us Connected: Anglian boosts productivity in lockdown

As part of our Keeping us Connected campaign, we hear how asset health teams at Anglian Water speedily adapted their working practices and even reduced their activity backlog.

5 years ago

UU: Customer service is an emotional interaction not a process

United Utilities' customer base includes some of the most deprived parts of the country and these people are now facing ever increasing hardships because of the pandemic. Customer services and people director Louise Beardmore tells Utility Week how empowering staff to help wherever possible has earned the company praise from those it serves.

5 years ago

How Tideway got back to work

Thames Tideway programme director Andy Alder talks Utility Week through the measures being put in place to protect the health and safety of those returning to work on the super sewer, including a traffic light system for different working areas and tailored travel plans for staff commutes.

5 years ago

Thames to bring some AMP7 projects in-house

5 years ago

Anglian Water’s CEO: Are we really doing enough to cut carbon?

5 years ago

Carbon top of the agenda for Water Saving Week

5 years ago

#AskUsAnything: The water sector

The latest in our #AskUsAnything series saw an expert panel discuss the impacts of coronavirus on the water sector. It is now available on demand.

Date: 15/05/2020 11:00 am

Ofwat to CMA: Funding is adequate, efficiency is lacking

5 years ago

Keeping Us Connected: NI works to keep water flowing

5 years ago

Moody’s assesses dangers for negative water sector

Global ratings agency Moody's said the combination of tough determinations for AMP7, cuts to permitted returns, volume of appeals to the CMA and uncertainty for the sector spells a negative outlook for water for the next 18 months

5 years ago

Keeping us Connected: SVT trains a reserve army

5 years ago

Yorkshire to CMA: Coronavirus puts AMP7 in a new perspective

5 years ago

Submissions invited on CMA appeals

The CMA has asked for submissions relating to the redetermination of business plans for Anglian, Bristol, Northumbrian and Yorkshire. Customers, the water sector and other stakeholders are all invited to comment.

5 years ago

Tideway resumes work

Work has resumed on the Thames Tideway project this week after drilling was paused due to the coronavirus outbreak. Meanwhile, the company behind the project has been awarded a 74 ESG score by S&P, highlighting the environmental benefits of the finished project.

5 years ago

‘No intention’ to furlough staff across major water firms

Major water companies across the UK have announced they do not expect to furlough staff as their teams continue to carry out essential works for the water and sewerage networks.

5 years ago

Thames’ parent company downgraded

5 years ago

Targeting ‘hidden habits’ could unlock water efficiency gains

5 years ago

Yorkshire Water tenders for £800m contract

Yorkshire is tendering for £800 million worth of contracts including an innovation fund to encourage bids that develop new technologies while minimising disruption for customers

5 years ago

Anglian to CMA: Listen to our customers and let us invest now

The four water companies appealing to the CMA have submitted their grounds for requesting a redetermination. As part of a short series Utility Week will explore each of their Statements of Case and the reasons for not accepting Ofwat’s final determinations. In this piece, we examine the arguments from Anglian.

5 years ago

Pennon eyes growth for South West after Viridor sale

South West Water's parent company Pennon said it will pursue growth in the water and wastewater sector after completing the sale of its waste management business Viridor. The company will expand its service area to include the Isles of Scilly from 1 April

5 years ago