Workforce, culture and performance

Customers or taxpayer to be on hook for Thames woes

Ofgem proposes additional bad debt allowance in PPM cap

Thames investors risk losing everything

With the government and Ofwat preparing contingency measures for the potential collapse of Thames Water, the company’s investors are once again being asked to provide more funding. Joanna Ford, restructuring & insolvency partner at Cripps, warns that failing to stump up more cash could see investors lose everything if the worse should happen.

My family experiences shape diversity approach at Ofgem

UKPN plans to bolster capacity at 98 substations

Grants of £1k needed to heat fuel-poor homes this winter

Where next for Thames after Bentley’s shock departure?

Thames Water CEO Sarah Bentley resigns

Thames Water's chief executive Sarah Bentley has stepped down with immediate effect after three years in the role. Cathryn Ross and Alastair Cochran will jointly assume the interim role of chief executive while the board finds a permanent replacement.

Ofwat approves £2.2bn accelerated spending

On the move: National Grid, CCC, Sellafield

Our latest round-up of appointments across the utilities sectors includes an interim chair at the Climate Change Committee, as well as new chief executives at Sellafield and the parent company of Cambridge Water and South Staffs Water.

Industry leaders label MHHS as ‘lifeblood’ of energy transition

Market-wide settlement reform: a moment of opportunity?

Thames seeks debt collectors

Thames Water will pay external debt collectors up to £17.5 million over the next three years to recoup unpaid customer bills. That equates to almost half of the company's current bad debt level, which stands at £36 million. 

Ofwat chair: Business plans must be better

Water companies have been urged to get their PR24 business plans right the first time round by Ofwat chair Iain Coucher who said the quality of PR19 submissions were below what he would have expected. He told company boards to make sure firms had the right teams in place for investment ambitions that are affordable and deliverable.

Half of Brits want fixed deal certainty

Digitisation shouldn’t cost the earth

SMS to develop bespoke smart tariff ‘engine’

Ofgem announces director reshuffle

Ofgem has reshuffled its senior leadership team, announcing eight role changes. While most of the appointments are internal promotions or sideways moves within the organisation, Ofgem has also drafted in recruits from government to bolster its ranks, including in two newly-created roles.

Weekend press round-up: Householders to receive money off bills for going green under Labour plans

Boiler Upgrade Scheme could constrain clean heat market