Workforce, culture and performance

Government has ‘no plan for decarbonising homes’

Ofgem demands action on ‘poor’ debt recovery experiences

Thames downgraded despite £1.5bn injection

Balancing risk and security on the road to net zero

BEIS awards £15m to heat pump projects

SSE pledges to reinvest excess profits in green energy

Ofgem: Suppliers have ‘non-existent’ affordability policies

Local authorities key to unlocking engagement with energy transition

Why Cadent is training field teams to ‘see’ customer vulnerability

Weekend press round-up: Starmer pledges faster transition from fossil-fuel electricity

In our latest review of sector coverage in national media, the Labour leader sets out his target for a fossil-fuel free electricity system by 2030. The party is also set to call for tougher penalties for water company bosses who allow the most serious sewage leaks. Meanwhile, newly released accounts for Ovo show the energy retailer feared breaching its financial covenants earlier this year.

Expanding CfD scheme limits options for REMA

Wastewater complaints jump by a quarter

Utilities still failing to proactively identify vulnerability

Scottish Power ordered to improve debt repayment practices

South Staffs only water company to raise C-Mex score

Octopus Energy doubles solar export payments

Anglian reveals location for new reservoir

Customer service is all the more important as the cost of living crisis bites

Weekend press round-up: Power firms U-turn over windfall tax

Our latest round-up of stories from the Bank Holiday weekend includes reports that energy generators believe a windfall tax may be a better option for tackling their excess profits, with fears other proposals could be more damaging to them. Meanwhile, further details have emerged of the government's support package for businesses and there are reports some customers have been prevented from switching to large suppliers.

Gamble on energy bills support was risky but unavoidable

The government’s unprecedented intervention on energy bills was clearly necessary but also raises questions about whether future state handouts will now be unavoidable. As experts tell David Blackman, there is also concern about the lack of clarity on everything from costs, the impact on business customers and the knock-on effects on wider net-zero targets.