Workforce, culture and performance

Editor's Picks

Water firms must face up to supply chain concerns

Water companies want to spend around £100 billion in AMP8. But the supply chain may for the first time have the upper hand to pick and choose. British Water's chief executive Lila Thompson tells Utility Week how the changing landscape could bring long overdue improvements.

1 year ago

A year in the life of DSOs | Setting up and growing

1 year ago

United Utilities selects seven firms for £3bn infrastructure work

1 year ago

DCC chief steps down after seven years

1 year ago

Latest

Unlocking proactive customer service

3 years ago

Utilities’ support for vulnerable customers is ‘far behind’ other sectors

3 years ago

Retail market reform not essential for heat-as-a-service model

3 years ago

Weekend press round-up: Millions warned of power cuts this winter

Our latest review of sector coverage in the national media includes a bleak report of government fears that six million households could be asked to ration electricity this winter. Meanwhile, National Grid is said to be examining ways to ramp up gas pipeline capacity and a new poll shows a quarter of UK households are looking to improve the energy efficiency of their homes in the face of soaring bills.

3 years ago

Subak launches open climate and energy data catalogue

3 years ago

Water retailers see improved performance scores

3 years ago

UU unveils £280m of support for struggling households

United Utilities has unveiled a package of financial support for struggling households worth £280 million to enable the company to assist more than 200,000 customers. The measures were announced alongside the company's full-year results, which included a commitment to £400 million of additional investment.

3 years ago

Better understanding of vulnerability enhancing ‘digital empathy’

3 years ago

Morea to retire as SGN chief executive

3 years ago

UK bumped to third in renewable investment ranking

3 years ago

Identifying inefficiencies and transforming project management

3 years ago

On the Move: Flexitricity appoints new CEO

3 years ago

EDF moots common standards for customer service staff

3 years ago

Northumbrian ramps up solar installations

3 years ago

Firms must be strategic about building EV infrastructure

3 years ago

Wholesale electricity market is ‘no longer fit for purpose’

3 years ago

Platform alteration: The challenge of adopting new systems for energy retailers

3 years ago

Digital Innovation in Energy, Commodities & Utilities: How to Scale for Success

3 years ago

UKPN uses AI software to digitise hand-drawn asset maps

3 years ago

Weekend press round-up: Johnson and Sunak have competing visions over windfall tax

The prospect of a windfall tax on gas and oil companies dominated this weekend’s headlines, with reports the prime minister and chancellor are at odds with each other over the tax. Elsewhere Eon boss Michael Lewis warns up to 40% of his company’s customers will be in fuel poverty by October. There are also reports Italian oil major Eni plans to invest €2.5bn in the UK over the next four years.

3 years ago