News

Business retailer fined for deliberate overcharging

United Gas & Power (UGP) has been hit with a £2.1 million financial penalty for multiple breaches of its licence conditions. A two-year investigation by Ofgem concluded that UGP deliberately overcharged customers, did not return credit balances owed to former customers and repeatedly failed to properly communicate at time of contract renewal.

Portsmouth secures £325m needed to build reservoir

Eon boss ‘frustrated’ by lack of funding to reduce energy demand

CCW: Non-household market has failed

Water chiefs warn CSO data misses harm caused

Ofgem investigating potential breaches of EBRS  

Hunt tasks Ofgem with ending PPM premium

As part of his Budget announcement, chancellor Jeremy Hunt revealed that he has asked Ofgem to draw up regulatory options for permanently ending the standing charge premium paid by prepayment meter customers. Other Budget announcements included the launch of the government’s Great British Nuclear agency and £20bn in funding for CCUS projects.

EDF and Drax rule out using back-up coal plants next winter

Treasury confirms EPG freeze

Brearley: Forced PPM ban to extend beyond this month

Ofgem’s moratorium on forced pre-payment meter installations will not end later this month, the regulator's chief executive Jonathan Brearley has revealed. Suppliers will also face fines if they do not improve the way that they identify vulnerable customers.

O’Shea defends Centrica’s forced PPM procedures

CCUS capacity threshold to be scrapped for new plants

Regional planning role could overwhelm FSO

Soaring energy costs lead business customers to PPMs

Ex-cabinet minister Ruth Kelly appointed Water UK chair

Water UK has announced that former Labour MP Ruth Kelly has been appointed as the trade association’s new chair. Kelly replaces Anthony Ferrar who has concluded his three-year term that he has held since April 2020.