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Satisfaction with utilities slips to 8-year low

Customer satisfaction with the utilities sector has dropped to its lowest level since 2015 after falling 2.8 percentage points in the past year, according to the UK Institute of Customer Service. Against the average declines, UKPN was named one of the nation's top companies across all sectors, scoring highly across five key metrics; and Wessex Water was one of the most improved organisations over the year.

3 years ago

Centrica unveils plans for 28MW battery at former gas plant

3 years ago

Minister dismisses Ofgem net zero goal as unnecessary

3 years ago

Suppliers blast government over EBSS ‘name and shame’

3 years ago

Miliband: State energy company will focus on testbed technologies

3 years ago

On the Move: Michael Lewis to join UU

3 years ago

ESO contracts 800MWh of flexibility in first live DFS auctions

3 years ago

Affinity sets out second phase of solar ambition

3 years ago

Weekend press round-up: Energy suppliers urged not to force customers onto PPMs

This week's round-up of national news from the weekend includes energy suppliers being urged to stop "forcing" customers onto prepayment meters amid calls to name and shame those companies that compel users to move to these tariffs. Elsewhere the Bulb Octopus deal is set to pay a handsome return to the Treasury; EV battery production in the UK is called into question; and Severn Trent's boss Liv Garfield is tipped for the top job at Vodafone

3 years ago